JENIFER OLIVO
Brooklyn,NY
Summary
- To secure a position with a well established company with a stable environment that will lead to a lasting relationship.
- To obtain a position that will enable me to use my strong organizational and communication skills, educational background, and ability to provide outstanding service.
Overview
12
12
years of professional experience
Work History
Sales Supervisor
Michael Kors
08.2023 - Current
- Supervised staff successfully, utilizing effective communication and dynamic interpersonal skills.
- Effectively coached team members to reach weekly and monthly sales goals.
- Assisted with closing sales, cross-selling and upselling of merchandise.(Increased sales by contributing 15% weekly to store value of 2 million dollars)
- Managed inventory, checked store merchandise regularly for proper display standards and replenishment.
- Maintained up-to-date knowledge of products and services offered to customers.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Sales & Design Consultant
IKEA
10.2020 - 02.2023
- Continuously created and maintained new and existing client accounts via salesforce to generate loyal clientele
- Maintained solid product knowledge and executed POS systems with ease
- Utilized tools and resources to help plan, design and construct solutions to confirm orders are accurate
- Discover new ways to make products appealing by working with current stock levels and history reports
- Actively participated in other projects outside of appointed position to ensure team goals such as daily sales flow, inventory and executed schedules
- Accountable for working strategically with the Design and logistics team to establish full stock levels and inventory management along with sales forecasting.
- Used in-store system to locate inventory and place special orders for customers.
Associate Manager/ Visual Merchandiser
EXPRESS
01.2014 - 09.2020
- Drive store operations on the sales floor and in the stock room
- Training associates to ensure efficient and effective floor operations, customer service, coverage, stockroom management, and execution of standards
- Upkeep of seasonal refreshes & maintaining the store's visual layout
- One on one styling consultation with customers
- Researching current/future clothing trends & implementing them in store to increase sales
- Exceeding at completing sales goals and demonstrating capability of displaying and showcasing merchandise as directed.
Office Administrator
RiteCare Medical Office
02.2012 - 08.2015
- Management of hospital's database (entering new patient data & information, recording & updating patient information, etc.)
- Assisting front desk - answering phone calls, helping patients with prescriptions, etc
- Organizing hospital's calendar to create new/follow-up appointments for patients
- Maintaining & cleaning exam rooms & medical equipment.
Sales Associate
Chocolate/ Retail Store
06.2013 - 10.2014
- Promoting store sales & services to customers
- Organizing and maintaining the store's layout
- Assisting managers with sales goal.
Sales Associate
Sportslane
07.2011 - 02.2012
- Promoting store sales & services to customers
- Organizing and maintaining the store's layout
- Assisting managers with sales goal.
Education
Associates Degree in Criminal Justice -
LAGUARDIA COMMUNITY COLLEGE
High School Diploma -
BROOKLYN INTERNATIONAL HIGH SCHOOL
06.2010
Skills
- Microsoft office (Word, Powerpoint, Excel)
- Salesforce
- 3D & 2D Designs
- Time Management
- Multitasking & meeting deadlines
- Strong communication skills
- Shrinkage Control
- Goals and Performance
Languages
English
Spanish
Timeline
Sales Supervisor
Michael Kors
08.2023 - Current
Sales & Design Consultant
IKEA
10.2020 - 02.2023
Associate Manager/ Visual Merchandiser
EXPRESS
01.2014 - 09.2020
Sales Associate
Chocolate/ Retail Store
06.2013 - 10.2014
Office Administrator
RiteCare Medical Office
02.2012 - 08.2015
Sales Associate
Sportslane
07.2011 - 02.2012
Associates Degree in Criminal Justice -
LAGUARDIA COMMUNITY COLLEGE
High School Diploma -
BROOKLYN INTERNATIONAL HIGH SCHOOL
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