Jamie Tucker
Petal,MS
Summary
Highly enthusiastic customer service professional with 7 years client interface experience. Solid team member with upbeat, positive attitude,hands-on, hardworking and performance driven.
Overview
15
15
years of professional experience
Work History
CSR
Advantage Financial
Hattiesburg, MS
07.2012 - 08.2014
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Expressed appreciation and invited customers to return to the store.
- Guaranteed positive customer experiences and resolved some customer complaints.
- Excelled in exceeding daily application goals.
- Promptly responded to general inquiries from customers via phone and mail
- Maintained adequate cash supply in cash drawer.
CSR
MS Title Loans
Hattiesburg, MS
05.2010 - 07.2012
- Diligently reviewed the specialty loan portfolio for compliance with all reporting requirements.
- Communicated regularly with management regarding portfolio performance and new loan transaction quality.
- Analyzed financial information obtained from clients to determine strategies for meeting clients' financial objectives.
- Monitored risk accounts on a weekly, monthly, quarterly and annual basis.
Receptionist
Johnson Controls
Hattiesburg, MS
02.2008 - 08.2009
- Entered purchase orders, time sheets manually
- Worked multi-line phone system
- Created spreadsheets
- Data entry for HR
Cashier
Wal-Mart
Hattiesburg, MS
11.1999 - 09.2006
- Greeted customers
- Ordered store items with hand held device
- Stocked and organized shelves
Education
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Petal High School
1998
Skills
- Strong organizational skills
- Active listening skills
- Courteous demeanor
- Large cash/check deposits expert
- Inventory control familiarity
- Customer service expert
- Adaptive team player
- Data entry
- Microsoft Word
- Telephone skills
Accomplishments
- Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone with loan applications, getting apps ready for review.
Timeline
CSR
Advantage Financial
07.2012 - 08.2014
CSR
MS Title Loans
05.2010 - 07.2012
Receptionist
Johnson Controls
02.2008 - 08.2009
Cashier
Wal-Mart
11.1999 - 09.2006
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Petal High School