SUMMARY OR QUALIFICATIONS: High standards of Integrity, strong interpersonal and relationship building skills. Experience in handling customer inquiries & problem solving. Able to communicate effectively verbally and written to all levels of management. Excellent organizational skills, extremely productive in a high volume, high stress environment and passionate about success and changing lives. I am a determined and enthusiastic professional with a solid and proven background in mental health and social services. Skilled at motivating, communicating, and advocating for clients. Specialized Areas: Case Management six years-Office Administration Management including yearly Audits involving trust funds, behavior plans and medicaid reporting. Staff supervision with about 12-15 employees. Responsibilities also included requests for DNR signatures from doctors etc. Texas Department of Criminal Justice (TDCJ) approximately four and one half years. Experience includes Food service Manager with staff and inmate supervision. Texas Juvenile Justice Department (TJJD)with children ranging from ages 14 to 21.Years of experience approximately over one year. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.