Summary
Overview
Work History
Education
Skills
Timeline
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LaRonda Banks

Houston,Tx

Summary

SUMMARY OR QUALIFICATIONS: High standards of Integrity, strong interpersonal and relationship building skills. Experience in handling customer inquiries & problem solving. Able to communicate effectively verbally and written to all levels of management. Excellent organizational skills, extremely productive in a high volume, high stress environment and passionate about success and changing lives. I am a determined and enthusiastic professional with a solid and proven background in mental health and social services. Skilled at motivating, communicating, and advocating for clients. Specialized Areas: Case Management six years-Office Administration Management including yearly Audits involving trust funds, behavior plans and medicaid reporting. Staff supervision with about 12-15 employees. Responsibilities also included requests for DNR signatures from doctors etc. Texas Department of Criminal Justice (TDCJ) approximately four and one half years. Experience includes Food service Manager with staff and inmate supervision. Texas Juvenile Justice Department (TJJD)with children ranging from ages 14 to 21.Years of experience approximately over one year. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

14
14
years of professional experience

Work History

Manger

Breckenridge Village of Tyler
10.2017 - 07.2024
  • Assists in the reviewing of documentation and initial assessments of residents to determine appropriateness for admission
  • Develops an individualized service plan annually in collaboration with the clients, caregivers, case managers, and support coordinators
  • Acts as an advocate between group home and community service boards and local, state agencies
  • Serves as the primary point of contact for clients, caregivers and others, on behalf of clients
  • Maintains comprehensive and confidential documentation according to regulatory, reimbursement, and agency requirements as regulated by HIPPA..
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Assistant Administrator

Huntsville Memorial Hospice
10.2020 - 03.2022
  • Overseeing the work of all office employees to ensure they work productively and meet deadlines and company standards
  • Using a range of software packages
  • Attending meetings with senior management
  • Customer liaison and support
  • Ensuring that health and safety policies are up to date
  • Organize and schedule the company's maintenance for office cleanliness and safety in accordance with Quality Assurance expectations
  • Reporting office progress to senior management and working with them to improve office operations and procedures
  • Assisting the organization’s HR function by keeping personnel records up to date, arranging interviews for clients and staff.

Case Manager

Community Access
08.2013 - 10.2018
  • Assessed client needs and created appropriate goals with clients based on needs assessment
  • Maintained accurate documentation in client files
  • Trained direct care staff on clinical documentation for clients
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose
  • Monitored clients in various settings to evaluate progress toward goals and assess for changes in needs.

Direct Support Professional

Lufkin State Supported Living Center
11.2010 - 08.2013
  • Assisted developmentally disabled adults with activities of daily living
  • Demonstrated the importance of community involvement, social interactions, and maintaining meaningful relationships
  • Educated the people we supported in making healthy life choices, providing person centered care, and advocating to ensure quality of life
  • Contributed training to new hires in the residence & maintained a positive working relationship with individuals, families of the individuals, staff and management.

Education

Bachelor of Arts - Health Administration

Ashford University
California
05.2020

Skills

  • Highly Organized
  • Ability to Multitask
  • Positive Attitude
  • Effective Teaching Skills
  • Motivational Team Leader
  • Precise Budgeting
  • Problem Solver
  • Great Verbal and Written Communication
  • Develops Productive Relationships
  • CPR Certified
  • Self-Motivated
  • Knowledge of Home Care Base, Excel, Microsoft, Therap, Point Click Care (PCC)

Timeline

Assistant Administrator

Huntsville Memorial Hospice
10.2020 - 03.2022

Manger

Breckenridge Village of Tyler
10.2017 - 07.2024

Case Manager

Community Access
08.2013 - 10.2018

Direct Support Professional

Lufkin State Supported Living Center
11.2010 - 08.2013

Bachelor of Arts - Health Administration

Ashford University
LaRonda Banks