Susan Watts
Sellersburg,IN
Summary
Accomplished PMO Manager with extensive experience at Siemens Mobility, Inc., specializing in Electronic Data Management and enhancing team collaboration. Proven expertise in implementing Aconex to optimize project documentation and elevate quality assurance standards. Exceptional analytical skills paired with a strong commitment to regulatory compliance have led to significant improvements in project delivery and operational excellence.
Overview
38
38
years of professional experience
1
1
Certification
Work History
PMO Manager – RAIL AUTOMATION
SIEMENS MOBILITY, INC.
LOUISVILLE, KY
01.2018 - Current
- Research, design and implement document management and control initiatives
- Improve project documentation for contractual requirements to ensure all internal and external regulations for project documentation requirements in customer projects are met
- Define business processes for the organization
- Research and implement Oracle-based document management system Aconex, becoming the resident expert to train others in the use of the tool across multiple million-dollar projects
- Develop and implement the first document numbering procedure alongside multiple document management procedures and plans to effectively standardize organizational documents and customer deliveries
- Work in conjunction with the Systems Engineering team to ensure the business side of the systems and processes align with the organization’s requirements
- Developed and implemented the organizations document management plan, control and archiving procedure, standard project templates, Aconex Basic User Instructions
- Provide technical expertise with Siemens Mobility Mass Transit organizations on implementing Aconex
- Managing a multi-functional team in Technical Writing, Document Management and Technical information Service
- Re-structured and defined team skill sets to improve engineering and project management support
- Implemented weekly status reporting to improve documentation delivery and manage project costs
DOCUMENT CONTROL MANAGER – TRANSPORTATION
WSP PARSONS BRINKERHOFF
SACRAMENTO, CA
01.2016 - 01.2017
- Research, design, and implement document management and control initiatives.
- Improve project documentation for contractual requirements to ensure that all internal and external regulations for project documentation requirements in customer projects are met.
- Define business processes for the organization.
- Ability to effectively apply negotiation skills in tough situations without damaging relationships.
- Experience working on project teams involved in addressing complex, high-level projects in an organization with multiple lines of business.
- Supporting the implementation of organizational processes, policies, and procedures in the organization, and the daily execution of activities related to reviewing, routing, and controlling documentation.
- Gathering documentation requests from the States Public Records Act department.
- Serve as the administrator for the Records Management Team’s database, and manage documents and records.
- Provide technical and decision-making support and/or data analysis in managing situations and issues related to quality and deliverables.
- Establishing consistency in data management software and controlled changes in processes.
- Quality examination of how changes are executed.
- Tracking changes in activities related to processes, and electronic systems, and maintaining recording modifications.
Document Control Manager - TRANSPORTATION
DRAGADOS
SACRAMENTO, CA
01.2016 - 12.2016
- Implemented the records management requirements for project workflow for Integrated Data Management Systems
- Supervise staff and coordinating multiple projects and interfaced and collaborated with clients and regional personnel
- Set up and maintained internal records and trained document control staff, managing archival activities for controlled documents and auditing the filing of records
- Assisted in the development of an internal Document Management system based on company business requirements
- Defined metadata requirements and designed a comprehensive file numbering structure
- Managed design build contractor submittal packages through the contract management system
- Implemented project workflow chart for tracking and maintaining documentation issued from construction sites
- Created workflow diagrams for project delivery through different work share locations using Visio tool
- Effectively established a cohesive training program for users
- Collaborated and tracked operations for multi office locations and projects
SUPERVISOR - Oil & Gas Pipeline
WORLEYPARSONS
EDMONTON, AB
01.2008 - 12.2015
- Accountable for providing input into the Work Share Plan and develop project workflow
- Supervised thirteen document control personnel coordinating multiple projects and interfaced and collaborated with clients and work share personnel in multi-cultural environment
- Set up and maintained internal records and trained document control staff, managing archival activities for controlled documents and auditing the filing of records
- Developed and implemented project execution plans and project procedures
- Crafted and implemented project workflow chart for tracking and maintaining documentation issued from construction sites
- Created workflow diagrams for project delivery through different work share locations using Visio tool
- Effectively managed cross-functional teams with multiple clients
- Set-up and maintained internal and client Integrated Data Management Systems
- Supported and maintained project team user access to SharePoint
- Coordinated with Project Managers, engineers, designers, and clients on project deliverable requirements
DOCUMENT CONTROL ADMINISTRATOR – PETROCANADA OIL REFINERY
BANTREL CONSTRUCTORS
EDMONTON, AB
01.2008 - 12.2008
- Managed large oil and gas refinery project to track and maintain integrity of construction records
- Supported field operations leading group of ten document controllers
- Transmit design and vendor documents on the construction site utilizing an Integrated Data Management System
- Developed reporting to track bi-weekly red line status reports for client
- Effectively oversaw compliance with policies pertaining to the management and retention of records
- Successfully trained and coached new employees on imaging software and data base requirements
- Received and distributed field-generated documentation for the project
- Utilized Infoworks for electronic and hard copy tracking, receiving, distribution and overall management of all Engineering Design, Vendor Data, and field generated documentation
- Ensured the current revision of data was distributed to subcontractors and internal field staff
- Recorded, tracked, and distributed FCN's, FCR's, RFI's, DCN's, etc
DOCUMENT CONTROL SUPERVISOR
SNC-LAVALIN
EDMONTON, AB
01.2007 - 12.2008
- Supported multiple engineering and construction projects; coordinated interdisciplinary drawings reviews and approval processes and archived electronic copies of CADD drawings
- Received external documentation and distribution and checked print quality and clarity of documents; filed original external documentation according to purchase order and contract numbers
- Updated records for internal and client requirements using an Integrated Data Management System
- Conducted multi-company office coordination between Calgary, Houston and Mumbai sharing and managing records and processing and transmitting material requisitions to vendors
- Efficiently entered documentation status in the DCM Module for the Project Management System Software PM+ and for InfoWorks EDMS tool
- Implemented records management procedures and trained all project personnel
- Provided weekly progress reports for project staff meeting with senior management
DOCUMENT COORDINATOR III
EG&G DEMIL
Stockton, UT
01.2004 - 12.2007
- Implemented control distribution of all site procedures and drawings and published and incorporated site wide controlled procedure updates and changes
- Provided expertise with computer applications for publishing, assisted in alternative database upgrades and assessed and identified record type and significance for proper storage and disposal
- Executed multi-company group document records retention schedule and records required lists for documents retired to the National Archive Records and Administration
- Successfully managed digital imaging and document retrieval services for chemical demilitarization personnel
- Provided monthly reporting at the Tooele Army Depot
- Supported the records management for the weapons destruction plant modifications regarding the various construction projects to ready the plant for different types of weapons and chemical agents
SR. NUCLEAR INFORMATION AND RECORDS SPECIALIST/PERSONNEL SECURITY SPECIALIST
LOCKHEED MARTIN SERVICES
RICHLAND, WA
01.1987 - 12.2004
- Managed the records department remote business office to support the ongoing nuclear cleanup
- Implemented process and procedures to support Engineering, Program Management and Construction Management services with document management support
- Supervised and directed staff in communicating to site personnel and processing requests
- Processed sensitive and proprietary documentation in support of Department of Energy business requirements and mission
- Managing high volume of records for releasing and indexing of electronic documents for long-term storage in compliance with federal regulatory requirements
- Adhered to the Nuclear Regulatory Commission regulations and guidelines
Education
Records and Information Management Systems Certificate -
Northern Alberta Institute of Technology
01.2011
Business Information Management -
Utah State University
Logan, UT01.2006
Federal Records Management Principles and Practices Certification -
National Archives and Records Administration
01.2004
Computer Science -
Columbia Basin Community College
Pasco, WA01.1997
Computer Science -
Washington State University
Richland, WA01.1995
Administration of Justice -
Santa Barbara City College
Santa Barbara, CA01.1983
Skills
- Project Planning
- Procedure Development
- Quality Control
- Training & Development
- Configuration Control
- Quality Assurance
- Microsoft Office
- Aconex
- Project status reports
- MS Excel
- Risk assessment analysis
- Key performance indicators
- Task prioritization
- Resource planning
- Analytical thinking
- Cost control
- Change management
- Database administration
- Multitasking Abilities
- Strategic planning
- Attention to detail
- Performance monitoring
- Regulatory compliance
- Problem-solving abilities
- Microsoft office
- Time management
- Performance evaluations
- Interpersonal skills
- Time management abilities
- Multitasking
- Effective communication
- Analytical skills
- Adaptability and flexibility
Affiliations
- Association of Records Managers and Administrators (ARMA)
- National Archive and Records Administration (NARA)
Certification
- Records and Information Management Systems Certificate, Northern Alberta Institute of Technology, 05/01/11
- Federal Records Management Principles and Practices Certification, National Archives and Records Administration, 05/01/2004
References
References available upon request.
Timeline
PMO Manager – RAIL AUTOMATION
SIEMENS MOBILITY, INC.
01.2018 - Current
DOCUMENT CONTROL MANAGER – TRANSPORTATION
WSP PARSONS BRINKERHOFF
01.2016 - 01.2017
Document Control Manager - TRANSPORTATION
DRAGADOS
01.2016 - 12.2016
SUPERVISOR - Oil & Gas Pipeline
WORLEYPARSONS
01.2008 - 12.2015
DOCUMENT CONTROL ADMINISTRATOR – PETROCANADA OIL REFINERY
BANTREL CONSTRUCTORS
01.2008 - 12.2008
DOCUMENT CONTROL SUPERVISOR
SNC-LAVALIN
01.2007 - 12.2008
DOCUMENT COORDINATOR III
EG&G DEMIL
01.2004 - 12.2007
SR. NUCLEAR INFORMATION AND RECORDS SPECIALIST/PERSONNEL SECURITY SPECIALIST
LOCKHEED MARTIN SERVICES
01.1987 - 12.2004
Records and Information Management Systems Certificate -
Northern Alberta Institute of Technology
Business Information Management -
Utah State University
Federal Records Management Principles and Practices Certification -
National Archives and Records Administration
Computer Science -
Columbia Basin Community College
Computer Science -
Washington State University
Administration of Justice -
Santa Barbara City College
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