Community service
Melvina Brown
Lafayette,IN
Summary
Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Language
Work History
Party Host
Chuck E Cheese
Gary , Indiana
01.2018 - 08.2022
- Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
- Decorated and set tables in accordance with party themes and age groups.
- Planned parties according to customer specifications.
- Monitored seating area and checked restrooms regularly to keep spotless.
Housekeeping Attendant
Holiday Inn Express Hotel
Lafayette, IN
11.2021 - 02.2022
- Kept building entryway glass clean and polished for professional presentation.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
- Responded to requests from patrons for linens and toiletries.
Student Teacher
Steel City Academy
Gary , Indiana
08.2019 - 03.2020
- Stood in for teachers, checking lesson plans to provide consistent teaching to students.
- Designed lessons on for students using various teaching methods and modern classroom technologies.
- Worked with classroom teacher to learn about current standards and best practices.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Daycare Worker
Magic Ashanti Childcare
Gary, IN
10.2018 - 12.2018
- Created and implemented diverse educational strategies to boost development.
- Monitored entrances and exits to maintain safety and organized environments.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Met with parents about daily activities, positive developments and issues.
Education
High School Diploma -
Steel City Academy
Indiana 08.2016 - 06.2020
Associate of Science - Pediatric Nursing
Clark Atlanta University
Atlanta, GA 08.2020 - Current
Skills
Critical Thinking
Reservation planning
CPR trained
Dining room management
Customer assistance
Interests
Volunteering
Travel
Music
Marketing
Timeline
Housekeeping Attendant
Holiday Inn Express Hotel
11.2021 - 02.2022
Associate of Science - Pediatric Nursing
Clark Atlanta University
08.2020 - Current
Student Teacher
Steel City Academy
08.2019 - 03.2020
Daycare Worker
Magic Ashanti Childcare
10.2018 - 12.2018
Party Host
Chuck E Cheese
01.2018 - 08.2022
High School Diploma -
Steel City Academy
08.2016 - 06.2020