Warehouse Associate
Amazon Sortation Center
Baltimore, MD
- Scanned, sorted and stacked packages on pallets
- Prepared customers’ orders for delivery
Amanda Burdine
Receptionist
Covington,GA
Summary
Ability Summary: A committed, reliable, trustworthy, independent, hard worker with over 10 years of administrative, clerical, secretarial, and customer service experience. Seeking to apply my professional skills to fulfill the needs of a Cashier or Customer Service Representative position.
Work History
Patient Services Specialist – Scheduling Coordinator
Manpower, ATI Physical Therapy
Baltimore, MD
- Managed incoming calls
- Greeted patients and answer any questions or solve any problems they may have
- Scheduled appointments for patients and coordinate clinic
- Responsible for patient intake process such as obtain patient insurance card(s), photo identification, had patient read and sign forms regarding financial responsibilities
- Collected patient co-payments
- Managed patient referrals from patients and doctors
Dollar Tree
Baltimore, MD
- Greeted customers
- Rang up purchases
- Handled returns of purchased items
- Solved problems
Legal Secretary
James D. Green
Glen Burnie, Washington, MD
- Managed office, which included welcomed and assisted potential clientele with making appointments, answering questions and communicating with the attorney regarding the case
- Typed correspondence via transcription, legal pleadings, letters, memos, etc
- Prepared and E-filed legal pleadings
- Submitted payments electronically
- Set goals, prioritized, and completed each daily task in a timely manner
- Clearly communicated with clients via email, letters or telephone calls, when the attorney needed additional information, documents or if a problem would arise that required facts from the client in order to resolve it, DC - Retired
- Collaborated with the attorneys, secretaries, others from different departments, and outside agencies in providing the requested information pertaining to cases
- Typed letters, memos, legal pleadings, etc
- Addressed problems of the members by listening to the explanation of the issue
- Patient, empathic, sympathetic to the members' situation, investigated the circumstance and clearly communicated the findings in a timely manner
- Cooperated with co-workers to complete projects which included organizing conferences
- Motivated to complete daily all duties accurately in a timely manner
- Responsible for the office operations running smoothly and the lobby area kept clean
- Performed general clerical tasks such as open and distribute incoming mail and process outgoing mail, answer and screen telephone calls and routes to the appropriate individual and took messages
Skills
- Customer Service
- Teamwork and Collaboration
- Motivated Team Player
- Quick Learner
- Calm and Effective Under Pressure
- Punctual and Hardworking
- Resolved Problems
- Organized and Detail-Oriented
- Communicate with Customers
- Caring and Empathetic
- Helpful
References
References Upon Request.
Timeline
Warehouse Associate
Amazon Sortation Center
Patient Services Specialist – Scheduling Coordinator
Manpower, ATI Physical Therapy
Dollar Tree
Legal Secretary
James D. Green