Vira Doughton
Pittsburgh,PA
Summary
Outgoing and friendly Administrative Associate delivering customer service and administrative excellence, including clerical support and public interaction. Dependable with a strong work ethic possessing excellent communication and time management abilities. Manages office supplies, organizes correspondence and maintains liaison with clients. Methodical and detail-oriented managing calendars and filtering emails. Excellent customer service and conflict management skills. Offering 34 years of experience managing company reputation with customers.
Overview
34
34
years of professional experience
Work History
Administrative Associate
Sisterson & Co. LLP
Pittsburgh, PA
02.1988 - 02.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Arranged rapid office equipment repair and maintenance with vendors.
- Monitored premises, screened visitors, updated logs and issued passes to maintain security.
Education
Fashion Merchandising
West Virginia Wesleyan College
Buckhannon, WVBachelor of Arts - General Studies
Ohio University
Athens, OH05.1986
Skills
- Office Equipment Operation
- Appointment Coordination
- Office Supplies and Inventory
- Supply Inventory Control
- Experience with Computers and Technology
- Liaison between clients and employees
- Distributed mail and posted certified mail
- Coordinated social functions
- Worked on projects with Marketing Director
- Ordered client and employee gifts/holiday cards
- Good Communication skills
Timeline
Administrative Associate
Sisterson & Co. LLP
02.1988 - 02.2022
Fashion Merchandising
West Virginia Wesleyan College
Bachelor of Arts - General Studies
Ohio University
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