Jennifer Pinkerton
Williamstown,NJ
Summary
Accomplished Case Manager RN and Registered Nurse with a proven track record at Aetna, adept in problem-solving and case management. Expertly coordinates care, ensuring compliance and enhancing member outcomes. Mentors peers, demonstrating exceptional organization and multitasking abilities. Achievements include significantly improving service delivery and member satisfaction.
Overview
16
16
years of professional experience
Work History
Case Manager RN
Aetna
09.2022 - Current
- Assess member needs for Medicaid Services, as well as adhering to State Regulations.
- Communicate with members and their family to identify Healthcare Needs, including Social Needs, Accessing Care, Chronic Health Conditions, and Follow-Up Care.
- Maintain accurate documentation on members, ensuring compliance with regulations.
- Contributed to team discussions and case conferences.
- Monitor member progress and track member's services to provide accurate service details.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to members.
- Assist members in setting achievable goals while providing ongoing encouragement and support throughout the process of reaching those objectives.
- Monitor program performance and outcomes for successful delivery of services to members.
Registered Nurse
Virtua
09.2008 - 11.2022
- Monitored and managed various treatment and care interventions
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Facilitated patient transitions between different levels of care, ensuring continuity of services and minimizing disruptions in treatment plans.
- Mentored new RNs on best practices, hospital policies and standards of care
- Acted as patient advocate and implemented total patient care through team nursing process
Education
Bachelor of Science - Bachelors of Science Nursing
Wilmington University
New Castle, DE03-2022
Associate of Science - Associate of Applied Sciences
Rowan College At Burlington County
Pemberton, NJ05-2008
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
Timeline
Case Manager RN
Aetna
09.2022 - Current
Registered Nurse
Virtua
09.2008 - 11.2022
Bachelor of Science - Bachelors of Science Nursing
Wilmington University
Associate of Science - Associate of Applied Sciences
Rowan College At Burlington County
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