Daniel Walsh
Burbank,CA
Summary
Seasoned professional with a robust background in clinical counseling and security, notably at The Ritz-Carlton, Marina Del Rey. Excelled in substance abuse treatment and emergency response, demonstrating unparalleled client advocacy and interdisciplinary collaboration. Proven track record in enhancing treatment processes and ensuring safety, leveraging skills in cognitive behavioral therapy and dynamic communication.
Overview
7
7
years of professional experience
Work History
Clinical Counselor Intern
Miracles in Action Treatment Center
06.2024 - Current
- Linked clients to other programs and community agencies to enhance treatment processes.
- Provided psychotherapy incorporating cognitive-behavioral, client-centered and play-therapy to treat wide range of psychological problems in patients.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Used imaging and relaxation techniques to develop strengthening and safe zones to facilitate processing of trauma.
- Maintained confidential records related to individual patient treatment using [Software].
- Collaborated with [Number]-person multidisciplinary treatment team to discuss treatment plans, progress and discharge decisions.
Residence Concierge
The West Hollywood Edition Residences
06.2021 - 01.2025
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Maintained front desk's concierge book to provide visitors with access to relevant local information.
- Managed daily operations of concierge desk and monitored staff performance to proactively address inefficiencies.
- Greeted guests upon arrival and offered directions to key amenities to cultivate quality hotel experiences.
- Maintained high level of professionalism and discretion when dealing with guests.
Loss Prevention Security Officer
The Ritz-Carlton, Marina Del Rey
04.2018 - 06.2021
- Calmly and efficiently addressed emergency situations such as safety hazards and threats to life or property, deescalating when possible, and directing shoppers to safety.
- Trained personnel on security best practices, protocols and procedures.
- Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
- Monitored emerging security products, services and procedures to upgrade current provisions.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Interviewed suspects, customers and witnesses to obtain helpful information and statements.
- Observed video surveillance systems for prompt emergency response.
- Completed incident reports and activity logs for accurate, current records.
- Evaluated exhibited behavior and age of suspected perpetrators to calculate appropriate response to suspected theft attempts, erring on side of caution to mitigate liability risk.
Education
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Phoenix, AZ05-2025
Bachelor of Arts - Communications
University of Missouri-St. Louis
St Louis, MO09-2015
Skills
- Continuing education
- Substance abuse treatment
- Cognitive behavioral therapy
- Client advocacy
- Individual counseling
- Behavioral assessment
- Clinical documentation
- Intervention planning
- Interdisciplinary collaboration
- Group therapy
Accomplishments
- Awarded Meritorious Mast from the United States Marine Corps for 'Excellence in Leadership' during time as a squad leader during Marine Corps Combat training.
- Deployed to Iraq in 2004 and served as a squad leader while serving in the Al Anbar province.
- Awarded the Five Star Employee of the year award by The Ritz-Carlton, Marina Del Rey in 2019
- Invited to be a member of the Alpha Chi Honor society while earning Master's degree at Grand Canyon University.
Timeline
Clinical Counselor Intern
Miracles in Action Treatment Center
06.2024 - Current
Residence Concierge
The West Hollywood Edition Residences
06.2021 - 01.2025
Loss Prevention Security Officer
The Ritz-Carlton, Marina Del Rey
04.2018 - 06.2021
Master of Science - Clinical Mental Health Counseling
Grand Canyon University
Bachelor of Arts - Communications
University of Missouri-St. Louis
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