Overview
Work History
Education
Skills
Aeronautical Experience
Timeline
Generic

Abby Donofrio

Seville,OH

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Castle Aviation
09.2024 - Current
  • Answer phone calls promptly and professionally, quick to resolve any customer needs, issues, and/or questions
  • Coordinate rental cars, hotel accommodations, airline flights, and any other pertinent services for traveling crews
  • Effectively communicate information between management and departments
  • Obtain necessary arrival and departure information through company dispatchers
  • Provide hospitality to arriving passengers and crew members
  • Track arriving flights to ensure smooth operations upon arrival

Marketing Coordinator

Avit Flight Academy
07.2023 - Current
  • Organize and attend recruitment events to promote flight school to prospective students and investors
  • Collaborate with schools and organizations to host marketing events
  • Confer with patrons about Part 61 and it's benefits
  • Promote Avit Flight Academy and share real world experiences
  • Provide financial insight to students

Shift Leader

Chick-fil-A
02.2021 - 06.2024
  • Served as a FOH and BOH Team Member, Prep, Senior Team Member, FOH Specialist, Certified Trainer, and Shift Leader
  • Responsible for the organization of shift operations
  • Ensured smooth operations in a fast paced work environment
  • Effective communication between Team Members and Management
  • Created a positive work environment
  • Delivered second mile hospitality service to guests
  • Provided training to new hires
  • Responsible for all monetary transactions and money for the entire shift

Education

Criminal Justice -

Ashland University
Ashland, Ohio

Instrument Rating -

L3Harris Flight Academy
Sanford, Florida
06-2024

Private Pilot Certificate -

Avit Flight Academy
Wadsworth, Ohio
08-2022

High School Diploma -

Cloverleaf High School
Lodi, Ohio
05-2022

Skills

  • Four years of Aeronautical Experience with extensive Part 91/91k and Part 135 FAR Knowledge
  • Aircraft Management, Airport Operations, and Flight School Safety experience
  • Excellent communication and interpersonal skills
  • Conflict resolution in a timely and effective manner
  • Finds creative solutions in a fast paced team environment

Aeronautical Experience

Certifications

- Private Pilot Certificate; Complex Endorsement

- Instrument Rating

- Remote Pilot Certificate


Hours

- Total Time: 200

- PIC: 133.5

Timeline

Customer Service Representative

Castle Aviation
09.2024 - Current

Marketing Coordinator

Avit Flight Academy
07.2023 - Current

Shift Leader

Chick-fil-A
02.2021 - 06.2024

Criminal Justice -

Ashland University

Instrument Rating -

L3Harris Flight Academy

Private Pilot Certificate -

Avit Flight Academy

High School Diploma -

Cloverleaf High School

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Abby Donofrio