ABRIL ROJAS
Chemical Engineer
Orlando,Florida
Summary
Experienced Chemical Engineer with over 5 years of experience in Quality, Safety, Environment and Healthy standards ISO. Excellent reputation for resolving problems and improving customer satisfaction.
Results-oriented engineer polished in developing quality improvement plans and monitoring employee performance to cultivate adherence to company standards. Focused and driven with aptitude for process improvement. Dedicated to going above and beyond to mitigate risk and improve quality.
Overview
6
6
years of professional experience
Work History
Q&HSE Coordinator
Eagleburgmann Industries
San Diego , Venezuela
2016.05 - 2021.04
- Contributed to root cause analysis to determine core reason for failures and errors.
- Coordinated with quality control staff to complete inspections.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Supported quality team members during corrective action updates.
- Built strong rapport with team members, management and clients to facilitate efficiency and productivity.
- Utilized knowledge of ISO 9001, ISO 14001 and ISO 45001 standards to develop action plan for company certification.
- Monitored project progress, ensuring conformance to design specifications and safety standards.
- Investigated accidents and hazardous incidents to determine cause and made recommendations for corrective action.
- Conducted investigations into incidents and reported on findings.
- Recommended changes to company culture to improve safety and meet changing demands.
- Conducted safety audits and investigated plant quality issues.
- Developed new training programs to address performance and knowledge issues.
- Performed environmental site assessments and provided remediation recommendations.
- Conducted hazardous waste management studies.
- Obtained and maintained permits and plans.
- Disposed and managed waste products.
- Prepared reports of conditions found, outlined recommended actions and prepared and presented to Board of Health.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Exceeded goals through effective task prioritization and great work ethic.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Used coordination and planning skills to achieve results according to schedule.
Safety Supervisor
PEQUIVEN
Moron , Carabobo
2015.01 - 2015.11
- Completed workplace safety and hazard inspections.
- Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
- Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
- Monitored safety practices of new and existing employees.
- Kept main work areas free of debris and obstacles that could cause falls and mishaps.
- Inspected work practices and procedures for compliance with company and federal regulations.
- Trained company employees in safety procedures and provided in-depth documentation for review.
- Led employee training on safe usage of equipment.
- Reviewed company processes and suggested methods that would improve overall safety for all employees.
- Instructed employees on OSHA standards and ISO 45001.
- Conducted safety audits and investigated plant quality issues.
- Provided assistance in managing health and safety programs aligned with industry standards and ISO 45001.
- Designed programs, policies, and procedures that were implemented to reduce or eliminate workplace injuries and hazards.
- Served as primary backup to officer in charge with various responsibilities related to compliance, operations management, and staff supervision.
- Wrote, coordinated and delivered mass educational briefings focused on occupational accident trends and prevention.
Front Desk Receptionist
Hilton Embassy Suite
Orlando , Florida
2022.01 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel, managed over 50 customer calls per day.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Collected room deposits, fees and payments.
- Used internal software to process reservations, check-ins and check-outs, over 120 guests per day.
- Kept accounts in balance and ran daily reports to verify totals.
- Calculated billings and posted charges to room accounts, reviewing charges with guests at checkout.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Education
Master of Science - Chemical Engineering
UNIVERSIDAD DE CARABOBO
VENEZUELA06.2015
Skills
- Process Management
- Attention to Detail
- Manufacturing Processes
- Use Testing Equipment
- Critical Thinking
- Risk Management
- Customer Service
- Quality Standards
- Non-Conforming Material Reports
- Lean Manufacturing Tools
- Quality Improvement Plans
- ISO 9000 Standards
Languages
Spanish
Native or Bilingual
English
Full Professional
French
Elementary
Timeline
Front Desk Receptionist
Hilton Embassy Suite
2022.01 - Current
Q&HSE Coordinator
Eagleburgmann Industries
2016.05 - 2021.04
Safety Supervisor
PEQUIVEN
2015.01 - 2015.11
Master of Science - Chemical Engineering
UNIVERSIDAD DE CARABOBO
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