Overview
Work History
Education
Skills
Languages
Timeline
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Olivia Strama

Orland Park,IL

Overview

2
2
years of professional experience

Work History

House Cleaner

Lucy Cleaning Service
Orland Park, IL
01.2021 - 07.2022
  • Delivered quality customer service to address urgent needs and cleaning requests.

Assistant Receptionist

Sertler & Associates
Palos Hills , United States
09.2021 - 03.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.

Education

High School Diploma -

Amos Alonzo Stagg Highschool
Palos Hills
05.2024

Skills

  • Strong Communication and Interpersonal Skills
  • Adaptable and Flexible
  • Exceeding Customer Expectations
  • Teamwork and Collaboration
  • Guest Service and Support
  • Positive Attitude and Energetic
  • Cleaning techniques
  • Telephone skills
  • Scheduling

Languages

Polish
English

Timeline

Assistant Receptionist

Sertler & Associates
09.2021 - 03.2022

House Cleaner

Lucy Cleaning Service
01.2021 - 07.2022

High School Diploma -

Amos Alonzo Stagg Highschool

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Olivia Strama