Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Turner

Actor
Stone Mountain,GA

Summary

Extremely skilled when it comes to customer service. I’m very friendly and a conversation starter, also experienced in different types of customers. Fast learner with a myriad of unteachable job skills like punctuality, creativity, and passion but also grace and genuine interest in the guest.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work History

Actor

Bright Star Touring Theatre
Asheville, NC
01.2013 - 05.2013

Duties

  • Was responsible for driving to the location, dressing/ striking the set, and performing with Cast.
  • Wrote original or adapted material of various styles for performances.

Skills

  • Worked with a multitude of basic tools used for carpentry.
  • Efficient with Microsoft word.
  • Worked with FreshBooks for the invoices.

Server/Sever Trainer/Shift Leader

Cracker Barrel
Snellville, GA
01.2017 - Current

Duties

  • Serve the guest, attend to their every need in a timely fashion.
  • Relay accurate information to subordinates in order to complete a task.
  • Keep register accurate through correct billing, payment processing and cash management practices.

Skills

  • Used interpersonal communication skills to connect with guest.
  • Worked with microsoft word.
  • Worked with a cash register.

Shift Leader/Server/Cashier/Grill

Cabana Grill
Snellville, GA
01.2014 - 01.2016

Duties

  • Job was to get first time guests and give them a quick lesson in who we are and what's special about Cabana.
  • Lead and train all new hires.
  • Established and updated work schedules to account for changing staff levels and expected workloads.

Skills

  • Efficient with Microsoft Excel Spreadsheets.
  • Efficient with Microsoft Powerpoint to enhance marketing.
  • Used Theatre tactics to keep the guest happy, and intrigued about our product.

Sales Representative

DSW
Greensboro, NC
04.2008 - 11.2008

Duties

  • Creatively lead team members in getting customers to sign up for the rewards program.
  • Developed strategic relationships with existing customers by learning preferences and managing regular communications.
  • Created and updated customer accounts with relevant information.

Skills

  • Applied mathematical skills to calculating amounts, negotiating prices and setting up purchases.
  • Efficient with computer aided design.

Education

Bachelor of Fine Arts - Theatre

A&T
01.2007 - 01.2012

Skills

    Customer relationship management

Dining room management

Guest relations

Cash handling

Time management

Operations management

Timeline

Server/Sever Trainer/Shift Leader

Cracker Barrel
01.2017 - Current

Shift Leader/Server/Cashier/Grill

Cabana Grill
01.2014 - 01.2016

Actor

Bright Star Touring Theatre
01.2013 - 05.2013

Sales Representative

DSW
04.2008 - 11.2008

Bachelor of Fine Arts - Theatre

A&T
01.2007 - 01.2012
Nicholas TurnerActor