Security expert with over 10 years of experience focusing on government and private sector emergency and crisis management as well as safety and security compliance. Experience working with Department of Defense and Department of State (OCONUS) in high-threat and high-risk environments.
Work History
Project Manager
Bogaard Group International
Los Angeles, CA
08.2021 - Current
Serve as a project manager working on several accounts helping clients to develop, maintain, and improve their security operations. Clients included Amazon Studios, Zynga, LA Philharmonic's YOLA, UC Merced Police, and Children's Institute Inc.
Assessed security compliance, security program organization, policies and procedures, general risks and vulnerabilities.
Developed reasonable and cost effective recommendations for security improvement.
Reduced security risks by providing efficient emergency response management.
Planned and implemented disaster management strategies such as evacuation plans and shelter management.
Studied organization's security policies and made appropriate changes to improve protection.
Identify threats
Assist clients in implementing the use of technologies/software for identification of real world risks and hazards in real-time.
Intelligence Analyst
Netflix (Agency Bogaard Group International)
Los Angeles, CA
02.2020 - Current
Conduct detailed assessments on threat actors, persons of interest, and maintain databases.
Support talent and executive protection details
Provide security/threat assessments for premiers and events.
Collect information related to COVID-19 global impacts as it relates to client operations and productions.
Lead and support COVID-19 response activities in EMEA. Activities include providing regional insight to country responses to COVID-19, support meetings that facilitate coordination between GSOC and EMEA Health and Safety Task Force, and provide daily regional COVID-19 updates that may impact client.
Monitor geopolitical events around the world that could impact client’s global workforce and business operations; and will identify, triage, and disseminate.
Alerts, warnings, and advisory event notifications to decision-makers and first responders.
Act as first point of contact for crisis management support and help coordinate incident response; assisting with event escalation and emergency communications to site, regional, and enterprise-level.
Maintain and develop systems for processing and triage of open source information improving GSOC common operating picture and supporting daily information collection for intelligence.
GSOC Supervisor
Stripe (Agency - Security Industry Specialists)
San Francisco, CA
03.2019 - 02.2020
Lead a team of nine operators in a Global Security Operations Center (GSOC).
Manage the development of the client's security control room into a GSOC.
Manage the collection, analysis, production, presentation, and dissemination of daily, weekly, periodic, and incident-triggered intelligence products.
Proactively enhance security using Ontic for protective intelligence. Played a crucial role in using Boolean logic to customize intelligence feeds enhancing client capabilities in tracking entities online.
Assist and lead investigations regarding security threats and potentially unlawful activity. Collaborate closely with cross-functional partners regarding these matters.
Manage User Threat and Self-Harm Incident Response Program ensuring proper de-escalation of an incident.
Develop tools, protocols, stand operating procedures for critical incident management.
Develop KPI's based on GSOC performance, client needs, and incident response resolution times. Lead the GSOC to meet 85% of KPIs at the end of Q2 to 100% beginning Q3.
Identify problems and deliver feasible and timely solutions increasing operational efficiency and better distribution of resources.
Produce analytical assessments related to safety and risk.
Intelligence Analyst
Facebook (Agency - Pinkerton)
San Francisco, CA
05.2018 - 03.2019
Provide Consultative Support to Social Media Client in their Global Security Operations Center (GSOC)
Communicate with cross-functional teams to provide up-to-date security threat assessments
Conduct damage assessments with comprehensive briefs
Produce daily situation reports on emerging global crises
Deliver oral and written briefings to members of the Client’s security team or business leadership teams.
Triage and quality assurance for Social Good programs
Proactively monitor global events, gather and disseminate information, assess the incident using structured analytical techniques.
Intelligence Analyst
Facebook (Agency - WorldAware)
San Francisco, CA
02.2018 - 05.2018
Provide Consultative Support to Social Media Client in their Global Security Operations Center (GSOC)
Communicate with cross-functional teams to provide up-to-date security threat assessment
Conduct damage assessments with comprehensive briefs
Produce daily situation reports on emerging global crises
Deliver oral and written briefings to members of the Client’s security team or business leadership teams.
Triage and quality assurance for Social Good programs
Proactively monitor global events, gather and disseminate information, assess the incident using structured analytical techniques.
Social Media Analyst
Facebook (Agency - Cognizant)
San Francisco
10.2017 - 02.2018
Remain knowledgeable and up to date about Leading social media products and community standards.
Analyze content based on market and geopolitical changes/fluctuations in accordance with client needs/policy.
Investigate and resolve issues that are reported on social media such as requests for account support and reports of potentially abusive content.
Analyze content in Spanish with high accuracy.
Knowledge and understanding of multi-national geopolitical events that may affect platforms, client and customers with a focus in Latin American geopolitical events.
Emergency Medical Tech/Dive Medical Tech
DOD/DOS (Agencies - GWU Department of Emergency Medicine/Comprehensive Health Services)
08.2007 - 12.2017
Worked in Kuwait, Iraq, Jordan, and Dubai as an expat defense contractor on Department of Defense and Depart of State contracts holding a Secret Security Clearance.
Provide EMS services for private companies at public and private events.
Pediatric critical care
Train and supervise up to 3 other EMT’s on a given shift.
Develop emergency response plans for each event worked based on client needs and resources available.
Establish incident command and properly coordinate with other agencies in mutual aid responses.
Provide medical service and operational support 24/7/365 to US State Department (DOS) and US Department of Defense (DOD) missions. • Assistant EMS Captain in the production and presentation of daily Situation Reports/SITREP and Intelligence Briefings.
Utilize high interpersonal skills to build rapport with patients, colleagues, military personnel, the public, and other healthcare providers.
Work in a fast-passed environment under extreme stress while paying attention to detail.
Utilize creative problem solving to provide solutions to challenges in emergency situations.
Overview
15
15
years of professional experience
6
6
years of post-secondary education
Education
Master of Science - Security And Intelligence
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL
12.2015 - 12.2017
Bachelor of Science - Homeland Security
University of Maryland - University College
Hyattsville, MD
01.2011 - 05.2015
Timeline
Project Manager
Bogaard Group International
08.2021 - Current
Intelligence Analyst
Netflix (Agency Bogaard Group International)
02.2020 - Current
GSOC Supervisor
Stripe (Agency - Security Industry Specialists)
03.2019 - 02.2020
Intelligence Analyst
Facebook (Agency - Pinkerton)
05.2018 - 03.2019
Intelligence Analyst
Facebook (Agency - WorldAware)
02.2018 - 05.2018
Social Media Analyst
Facebook (Agency - Cognizant)
10.2017 - 02.2018
Master of Science - Security And Intelligence
Embry-Riddle Aeronautical University - Daytona Beach
12.2015 - 12.2017
Bachelor of Science - Homeland Security
University of Maryland - University College
01.2011 - 05.2015
Emergency Medical Tech/Dive Medical Tech
DOD/DOS (Agencies - GWU Department of Emergency Medicine/Comprehensive Health Services)