Meseret Bacha
REGINA,SASKATCHEWAN
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
CNH Industrial
03.2023 - 05.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Housekeeper
Dunsmore Vila
02.2022 - 04.2024
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
No Degree - Police Science
Saskpolytech
Regina, SKHigh School Diploma -
Regina Public School
Regina, SK04.2022
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Cleaning and organizing abilities
- Housekeeping
- Teamwork
Timeline
Customer Service Representative
CNH Industrial
03.2023 - 05.2024
Housekeeper
Dunsmore Vila
02.2022 - 04.2024
No Degree - Police Science
Saskpolytech
High School Diploma -
Regina Public School