Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shayel Moore

Somerset

Summary

Dynamic Operation Management Specialist with a proven track record at United Parcel Service (UPS), enhancing operational efficiency and payroll processing accuracy. Expert in workflow design and scheduling coordination, I excel in fostering team development and implementing process improvements. Skilled in both conflict resolution and process documentation, I significantly contribute to streamlined operations and employee satisfaction.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Operation Management Specialist

United Parcel Service, UPS
02.2018 - Current
  • Manage payroll data entry and processing for over 500 employees to comply with predetermined company guidelines.
  • Collaborate with human resources to maintain up-to-date employee information for precise payroll calculations.
  • Train and development of employee, including follow up to ensure compliance and accuracy and managing a team to achieve results.
  • Maintain Data Systems for Package Operations, including the auditing and analysis of package operations information.

Seasonal Staff Coordinator

United Parcel Service, UPS
11.2016 - Current
  • Streamline the scheduling and payroll process for more efficient time management and improved employee satisfaction.
  • Ensure all department employees receive specific and detailed orientation, skills and safety training, appropriate materials and information, regular evaluations, and pro-active coaching to support their continued development.
  • Establish and promotes a positive, team-oriented work environment emphasizing employee involvement, pro-active communication, inter-departmental cooperation, and continual improvement on all levels
  • Facilitate conflict resolution between team members through mediation and open communication channels, maintaining a healthy work environment.

Payroll Specialist/Lead Staffing Coordinator

Recovery Center of America
03.2023 - 03.2024
  • Assisted employees with inquiries regarding their paychecks, deductions, and other related issues, providing clear and concise communication.
  • Facilitated cross-departmental collaboration to address payroll-related issues, fostering team-oriented approach to problem-solving and process improvement.
  • Reviewed time records for 200 employees to verify accuracy of information.
  • Proactively identified opportunities for process improvement and implemented changes to enhance overall efficiency within the payroll function.

Education

MBA - Human Resources Management

DeVry University
North Brunswick, NJ
06-2025

Bachelor of Science - Technical Management

DeVry University
North Brunswick, NJ
06-2023

Skills

  • Operational efficiency
  • Workflow design
  • Scheduling coordination
  • Process documentation
  • Payroll processing & administration
  • New hire processing

Certification

  • Human Resource Management DeVry - Keller 2024 Oct.

Timeline

Payroll Specialist/Lead Staffing Coordinator

Recovery Center of America
03.2023 - 03.2024

Operation Management Specialist

United Parcel Service, UPS
02.2018 - Current

Seasonal Staff Coordinator

United Parcel Service, UPS
11.2016 - Current

MBA - Human Resources Management

DeVry University

Bachelor of Science - Technical Management

DeVry University

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Shayel Moore