Abbey Fabian

A veteran business owner with 20+ years of experience specializing in exceptional customer service. A proven track record of building and developing my business in the restaurant industry. A strong history of defining business strategies and driving innovation to disrupt stagnant markets. Proven track record of 20+ years of experience in executive management and leadership roles. Demonstrated ability to build and maintain strong relationships with partners, vendors, and customers. Skilled in managing budgets, financial planning, and cost analysis. Experience with the full accounts payable process, including coding, data entry, and document filing. Established relationships with vendors to ensure timely payment of invoices. Ensured accuracy of accounts payable entries in the general ledger. Managed inbound and outbound customer service calls, emails, and letters. Followed up with customers to ensure their satisfaction. Assisted customers with planning and booking their travel arrangements, including flights, hotels, car rentals, and activities. Researched and recommended the best travel options that met customers' needs and budgets. Used various computer systems to book reservations and enter customer data. Developed and maintained relationships with customers to ensure their satisfaction. Answered customer inquiries regarding travel policies, procedures, and services. Managed daily operations of office, including organizing, scheduling, and executing tasks. Coordinated meetings, appointments, and travel arrangements for staff members. Answered incoming calls and directed them to the appropriate department. Developed and managed office budgets, including tracking of expenses and invoices. Completed general administrative duties, such as data entry, document scanning, and mail distribution.