Hi, I’m
Zineb Zolghadr
Los Angeles,CA
Summary
My personality and work ethic have allowed me to thrive in customer service jobs in the past, and I know that these experiences can make me an asset for your company. Opportunity to continue working as a team member with your team and I strongly believe that I could positively contribute to your business and help it achieve both short-term and long-term goals.
Overview
5
years of professional experience
Work History
Ferrarini cafe
Waitress/Barista/Cashier
08.2023 - 10.2023
Job overview
- Maintains and upholds all service expectations within a barista role and leads by example
- Answers all customer questions, concerns, and complaints professionally
- Provides exemplary customer service and make delicious Coffee
Elements Massage
Front Desk Receptionist
05.2023 - 08.2023
Job overview
- Making sure the client is matching with the right massage therapist and get the customized massage that they're looking for
- Answering the phones and making appointments
- Processing payments and gift cards
Loud Cab
Dispensary Sales Associate
03.2019 - 11.2020
Job overview
- Maintained knowledge of sales and promotions, return policies
- Described merchandise and explained use, operation and care
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottomline profitability
Aphrodite Weed Delivery Services
Delivery Service Driver
02.2021 - 01.2022
Job overview
- Lead Generation
- Collaborated closely with warehouse personnel to ensure correct package counts were loaded onto vehicles before departure each day.
- Creating deep connections with clients and providing them an excellent customer service
- Resolved customer complaints professionally by listening attentively, offering solutions, and following up on successful resolutions.
Education
California State University-Northridge
Bachelor of Arts from Psychology
07.2022
Santa Monica College
Associate in Arts (AA) from Psychology
06.2019
Beverly Hills High SchoolB
GED
04.2014
Skills
- Excellent communications skills
- Strong lead development skills
- Goal-Oriented
- Computer literacy
- Internet savvy
- Mathematical aptitude
- Microsoft office
- Key account generation
Timeline
Waitress/Barista/Cashier
Ferrarini cafe
08.2023 - 10.2023
Front Desk Receptionist
Elements Massage
05.2023 - 08.2023
Delivery Service Driver
Aphrodite Weed Delivery Services
02.2021 - 01.2022
Dispensary Sales Associate
Loud Cab
03.2019 - 11.2020
California State University-Northridge
Bachelor of Arts from Psychology
Santa Monica College
Associate in Arts (AA) from Psychology
Beverly Hills High School
GED
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