Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANDREA MANZANERO

St. Cloud

Summary

Dynamic Operations Manager capable of generating new business opportunities implementing effective practices and building successful and productive accounts. Strategic leader with a proven ability to work with a budget and under pressure. Successfully making positive organizational changes, increasing client satisfaction, and improving communication at different organizational levels of the company.

Overview

14
14
years of professional experience

Work History

Operations Manager

Jobsquad Staffing Solutions
10.2018 - Current
  • Collaborate with the sales team to cultivate and secure new business providing a world class experience
  • Built strong customer relationships by working with client senior leadership on strategic planning, development plans for the workforce
  • Provide advice and guidance to supervisors, managers, and other HR specialists on Employment labor laws
  • Collaborate with clients cross-functional teams to ensure we are offering the best services
  • Document requirements and technical specifications to support our solution landscape and HR organizational needs for systems implementation, upgrades, and process improvements in all clients
  • Demonstrated successful hands-on implementation for new systems UKG, Avionte Staffing &
  • Recruiting Solutions, Easy Workforce, WhenIWork customized for client's needs
  • Review releases for new functionality and optimize existing processes and integrations accordingly.
  • Experience in employee relations, talent acquisition, organizational strategy, training, and development
  • Use data and insights in partnership with Director and COO to implement new practices to improve employee sense of belonging, team and cross- functional team engagement, optimize performance and reduce turnover
  • Analyze data, identify trends in employee relations metrics and propose preventive solutions
  • Serve as a business partner to employees and managers on a wide variety of topics such as training, policy interpretations, career development, conflict management, and other areas.

Supervisor

Jobsquad Staffing Solutions
08.2015 - 09.2018
  • Responsible for all aspects of hiring a headcount of over 750 associates on-site.
  • Extensive Workers' compensation claim management.
  • Demonstrated ability to multi-task and balance numerous priories in a fast-paced operational environment.
  • Prior Track record of establishing effective talent acquisition strategies tailored to global markets, or equivalent combination of education and experience.
  • Ability to leverage strong interpersonal skills to communicate clearly and effectively in all situations at varying levels of the organization; including but not limited to senior leadership.
  • Strong reasoning, analytical, problem solving and decision-making skills.
  • Participate in performance evaluations and identify opportunities for improvement and promotions for team members.
  • Build capability for managers and employees through individual cases, sharing insights and trends with the employee relations team.

Operations Coordinator/ Tax Preparer

LA CASITA VERDE INCOME TAX
01.2014 - 04.2016
  • Manage business logistics to ensure the company runs smoothly.
  • Deliver a full range of tax services in compliance with laws and regulations within a timeframe.
  • Informing clients or employers on the tax preparation process
  • Collecting relevant financial records
  • Completing and filing tax documents with appropriate agencies, like the IRS, state, and local governments entities.
  • Acting as a representative for clients with applicable agencies as required
  • Observing, reviewing, and analyzing processes to identify inefficiencies and areas where improvements could be made
  • Build relationships and interact with clients to provide excellent customer service
  • In charge of filing all necessary business licenses, tax returns and verified annual reports.

Scheduling coordinator / Interpreter

SMILE WITH ME FOUNDATION
06.2011 - 12.2011
  • Book Travel accommodations, transportation and pre-ops and post-ops appointments
  • Complete expenses report accurately and promptly
  • Organize and coordinate meetings with the medical team, ensuring that all relevant information is prepared.

Distribution Analyst

EMPRESAS POLAR
02.2010 - 05.2011
  • Collaborate with the field sales team vising active and potential clients to ensure all needs are met
  • Responsible for managing the inventory distribution process to optimize the supply chain and ensure the timely delivery of products to customers
  • Work closely with the distribution team to conduct market-planning research and create tools for theatrical sales planning
  • Collaborate with the field sales team to conduct weekly analysis, regularly tracking key performance metrics with visibility to senior management
  • Audit and take steps to remedy data quality, including making recommendations to senior management


Education

Bachelor of Science - Business Administration And Management

Rafael Belloso Chacin University
Maracaibo, VE
10.2010

Skills

  • Program Administration
  • Business Development
  • Incidents management
  • Organizational Management
  • Data Analysis
  • Performance reporting
  • Decision-Making
  • Business Planning
  • Project Management
  • Client Relationships

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Operations Manager

Jobsquad Staffing Solutions
10.2018 - Current

Supervisor

Jobsquad Staffing Solutions
08.2015 - 09.2018

Operations Coordinator/ Tax Preparer

LA CASITA VERDE INCOME TAX
01.2014 - 04.2016

Scheduling coordinator / Interpreter

SMILE WITH ME FOUNDATION
06.2011 - 12.2011

Distribution Analyst

EMPRESAS POLAR
02.2010 - 05.2011

Bachelor of Science - Business Administration And Management

Rafael Belloso Chacin University

Similar Profiles

CREATE PROFILE
ANDREA MANZANERO