Summary
Overview
Work History
Education
Skills
Timeline
Generic

CAITLIN WATSON

Lexington,KY

Summary

Accomplished and energetic ,with a solid history of achievement in management. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include leading, organizing and problem solving.

Overview

21
21
years of professional experience

Work History

Package Delivery Driver

LaserShip
Lexington, KY
03.2016 - 01.2021
  • Load vehicles with listed goods, ensuring goods are loaded correctly and taking precautions with hazardous goods
  • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person
  • Unload and sort items collected along delivery routes
  • Plan and follow the most efficient routes for delivering goods
  • Sort items to be delivered according to the delivery route.
  • Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
  • Rerouted delivery to storefront locations specified by recipient through mobile app, adapting delivery route to sudden changes in delivery preferences indicated by app users.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
  • Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Delivered packages to customer doorsteps and business offices.

Human Resources Executive

Hometown Movers Corporation
Lexington, KY
01.2007 - 02.2016
  • Direct or coordinate an organization's financial or budget activities to fund operations, maximize investments, or increase efficiency
  • Direct or coordinate activities of businesses or departments concerned with production, pricing, sales, or distribution of products
  • Resolve customer complaints regarding sales and service
  • Determine price schedules and discount rates
  • Review operational records and reports to project sales and determine profitability
  • Direct clerical staff to keep records of export correspondence, bid requests, and credit collections, and to maintain current information on tariffs, licenses, and restrictions., Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies
  • Process paperwork for new employees and enter employee information into the payroll system
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records
  • Compute wages and deductions, and enter data into computers
  • Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records
  • Process and issue employee paychecks and statements of earnings and deductions
  • Compile employee time, production, and payroll data from time sheets and other records
  • Complete time sheets showing employees' arrival and departure times
  • Distribute and collect timecards each pay period
  • Provide information to employees and managers on payroll matters, tax issues, benefit plans, and collective agreement provisions
  • Conduct verifications of employment
  • Manage staff, preparing work schedules and assigning specific duties
  • Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
  • Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand
  • Resolve customer complaints regarding problems such as payout errors
  • Train new workers or evaluate their performance.
  • Developed and executed HR policies and programs, workforce and job development, recruitment and hiring, compensation and benefits and employee and labor relations to build staff-focused human resources office culture.
  • Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
  • Developed succession plans and promotion paths for staff.
  • Devised hiring and recruitment policies for 35-employee company.
  • Directed hiring and onboarding programs for new employees.
  • Provided updates on HR policy changes to employees to satisfy compliance and state laws.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained optimal staffing levels by tracking vacancies and initiating recruitment and interview processes to identify qualified candidates.
  • Educated employees on company policy and kept employee handbook current.
  • Structured compensation and benefits according to market conditions and budget demands.

HHA

Almost Family
Lexington, KY
01.2010 - 03.2017
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted disabled clients to support independence and well-being.
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Provided transportation and appointments management.
  • Followed nutritional plans to prepare optimal meals.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Developed rapport to create safe and trusting environment for care.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Supervised daily activities and provided assistance to staff.
  • Provided direct personal care and administrative services to clients.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
  • Helped clients with managed home care, ensuring efficacy of care by monitoring health status.

Education

GED -

Bluegrass Community & Technical College Leestown Campus

Bachelor of Science - Criminal Justice

University of The Cumberlands
Williamsburg, KY
06.2024

Associate of Science - Criminal Justice

University of The Cumberlands
Williamsburg, KY
04.2022

Skills

  • Administration and Management Judgment and Decision Making
  • Complex Problem Solving Active Listening
  • Critical Thinking Coordination
  • Sales and Marketing
  • Time Management
  • Customer Relationships
  • Attention to Detail
  • Verbal and Written Communication

Timeline

Package Delivery Driver

LaserShip
03.2016 - 01.2021

HHA

Almost Family
01.2010 - 03.2017

Human Resources Executive

Hometown Movers Corporation
01.2007 - 02.2016

GED -

Bluegrass Community & Technical College Leestown Campus

Bachelor of Science - Criminal Justice

University of The Cumberlands

Associate of Science - Criminal Justice

University of The Cumberlands

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CAITLIN WATSON