Tucker McDonald

• Applied AI and data science techniques to analyze customer behaviors, demographics, and purchasing patterns, contributing to the development of an Ideal Customer Profile (ICP) for clients
• Conducted data-driven audits of operational areas, identifying strengths and weaknesses in sales processes, employee onboarding, and customer engagement to inform strategic improvements
• Utilized predictive analytics to assess key sales KPIs, including Average Order Value (AOV) and Customer Lifetime Value (CLV), driving insights for training enhancements and process optimization
• Developed AI-powered customer behavior models to refine sales strategies, increase customer retention, and improve overall sales team performance
• Collaborated on the implementation of AI-driven tools for ongoing performance tracking and optimization, ensuring scalability and alignment with business growth objectives

Teacher's Assistant for CSC-3100 Web Programming.

• Conduct weekly tutoring sessions to reinforce web programming concepts and assist students with coursework.
• Facilitate a collaborative learning environment by clarifying complex topics and troubleshooting coding challenges.
• Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Baker – Sam’s Club Bakery

• Independently manage closing duties, ensuring the bakery is properly stocked, cleaned, and prepared for the next day.
• Bake, package, and label a variety of fresh bakery products while maintaining high quality and efficiency.
• Provide exceptional customer service, assisting members with orders, product inquiries, and special requests.
• Organize and maintain inventory and orders, ensuring timely fulfillment and accurate stock levels.
• Trusted by management to run the department solo during closing shifts, demonstrating reliability and leadership.