Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Reliable salesperson offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
MassMutual
01.2019 - Current
Trained and developed 22 new sales team associates in products, selling techniques and company procedures
Maintained organized, presentable merchandise to drive continuous sales.
Customer Service Representative
Kaiser Permanente
01.2018 - 12.2018
Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions
Maintained 11 customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
High School Diploma -
Unicoi County High School
Erwin, TN
Skills
Cash Handling
Sales Goals
Food Preparation
Prospecting Skills
Buying Signals
Reference Selling
Trial Close
Networking
Sales
Cross-Selling Products And Services
Certification
Member Institute of Logistics and Transport (MILT)
Certified Protection Officer (CPO)
Accomplishments
Increased productivity [number]% by implementing several process improvements.
Sales - Increased sales by [X%] over a two year period.