Miracle Shephard
Houston
Summary
Personable Office Administrator with 4 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
7
7
years of professional experience
Work History
Social Media Manager
Miracle Media
10.2022 - Current
- Developed and executed targeted content calendars, leading to a 25% increase in overall social media engagement
- Streamlined editing processes, reducing turnaround time by 20% and ensuring timely delivery of content
- Demonstrated strong attention to detail and technology proficiency in implementing advanced editing techniques.
Office Administrator
Dominion Chapel
07.2022 - Current
- Managed office inventory and streamlined procurement processes, demonstrating meticulous organization and attention to detail
- Enhanced communication effectiveness by improving email response time by 20%, showcasing strong organizational skills
- Arranged travel logistics for leadership members, exhibiting proficiency in calendar management and coordination.
Assistant Event Coordinator
How Divine Works
01.2022 - Current
- Orchestrated 20+ events annually with a focus on meticulous planning and attention to detail
- Utilized social media and marketing strategies to increase event attendance by 40%, showcasing strong communication skills
- Masterfully organized event timelines, minimizing last-minute changes by 20%, demonstrating effective multitasking abilities.
Front Desk Receptionist
Woodspring Suites
02.2021 - 01.2022
- Revitalized front desk operations, enhancing efficiency by 25% through streamlined check-in/check-out processes
- Provided personalized and attentive service, resulting in a 15% increase in customer satisfaction scores
- Managed high-volume phone systems, reducing call waiting times by 30%.
Administration Assistant
Ambassador Academy
08.2017 - 05.2018
- Implemented comprehensive filing systems, resulting in a 30% reduction in document retrieval time
- Successfully managed logistics for school events, contributing to a 15% increase in positive stakeholder feedback.
Education
Bachelor's Degree - Liberal Arts Studies
Oral Roberts University
Tulsa, OK05.2024
Skills
- Microsoft Access
- Customer Service
- Event Planning
- Communication
- Calendar Management
- Attention to Detail
- Team Collaboration
- Technology Proficiency
- Multitasking
Timeline
Social Media Manager
Miracle Media
10.2022 - Current
Office Administrator
Dominion Chapel
07.2022 - Current
Assistant Event Coordinator
How Divine Works
01.2022 - Current
Front Desk Receptionist
Woodspring Suites
02.2021 - 01.2022
Administration Assistant
Ambassador Academy
08.2017 - 05.2018
Bachelor's Degree - Liberal Arts Studies
Oral Roberts University