William Saile
Mesa,AZ
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales in faced paced start-up environments as well as long term established successful companies with an extensive history/background. Committed to delivering exceptional customer service and exceeding sales goals. Looking for SDR, BDR, AE roles or similar.
Overview
7
7
years of professional experience
Work History
Account Executive
Flare
10.2023 - 10.2024
- Negotiated contracts with clients to ensure profitable outcomes for the company.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Collaborated with cross-functional teams such as finance, operations, legal, and marketing to identify new opportunities for growth.
- Maintained accurate records of all sales activities using CRM software systems.
- Generated weekly reports on sales performance against targets for upper management review.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Participated in training sessions on topics related to sales techniques or industry regulations.
- Assisted in developing promotional materials such as flyers, catalogs, videos.
- Maintained updated knowledge of changing industry, standards and trends related to accounts.
- Utilized CRM to collect, organize and manage sales data and customer information.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Take clients through the entire intake/post intake sales cycle, manage full pipeline leads daily
- Never missed quota, average attainment of 130% across all months
Sales Development Representative
Flare .
02.2023 - 10.2023
- Daily outbound calls to potential clients to qualify their needs and setup appointments
- Leveraged CRM to maintain activity, contact and account information of customers and prospects.
- Set appointments to present solutions to prospective customers.
- Responded to and qualified inquiries to introduce products and services.
- Adhered to company initiatives and achieved established goals.
- Maintained communication with account executives to facilitate development of sales opportunities.
- Operating salesforce CRM to work new daily and existing leads in sales process
- Built relationships with customers and community to promote long term business growth.
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Never missed quota, average attainment of 150% across all months, Winners dinner Q2 & Q4 2023 attendee
Appointment Setter/Sales Representative
Gold Standard Energy
02.2022 - 01.2023
- Scheduled and confirmed appointments.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Made 100-200 phone calls and sent 30+ emails per day to establish leads.
- Qualified customers' interest levels by building trust through conversation and utilizing provided scripts.
- Balanced customer schedules, employee availability and maximum load levels while scheduling appointments.
- Called no shows and cancellations to reschedule.
- Overcame objections with persuasive approach, highlighting benefits and deflecting concerns.
- Answered questions about services or products being offered.
- Provided information regarding services and policies.
Sales Representative
Cutco Cutlery
06.2021 - 01.2022
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Contacted new and existing customers to outline benefits of products.
- Monitored customer order process and addressed customer issues.
- Fostered relationships with customers to expand customer base and retain business.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Demonstrated product features to align with customer needs.
- Adhered to company initiatives and achieved established goals.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed key customer relationships to increase sales.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
Club Fitter/Sales
Bowes Creek Country Club
08.2020 - 06.2021
- Assist customers daily looking to purchase golf clubs and or equipment or seeking club fittings
- Applied strong problem-solving skills to address unexpected challenges that arose during fitting process.
- Collaborated with team members to complete tasks on schedule, maintaining high standards of workmanship.
- Supported positive work environments by fostering collaboration, sharing knowledge, and assisting peers as needed.
- Increased workplace safety by adhering to strict guidelines and protocols during daily operations.
- Maximized tool lifespan through proper care and maintenance procedures resulting in reduced replacement costs.
- Assisted in training new employees, sharing technical knowledge and best practices for efficient operations.
- Maintained accurate records of job progress, materials used, and time spent on each task to support accurate billing and inventory management.
- Utilized sales knowledge to interpret best products for specific customers based on their individual golf skill and knowledge
Retail Sales Associate
Dicks Sporing Goods
05.2017 - 08.2020
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Helped customers by answering questions and locating merchandise.
- Assist every department on sales floor and sell our products/equipment to customers.
- Initiated friendly conversation with customers to determine level of assistance required.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
- Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education
Bachelors - Selling Skills & Sales Operations
Elgin Community College
Elgin, IL05-2023
High School Diploma -
Bartlett High School
Bartlett, IL05.2019
Skills
- Problem-Solving
- Attention to Detail
- Excellent Sense of Direction
- Customer Service
- Communication and Interpersonal Skills
- Efficiency and Time Management
- Dependable and Reliable
- Exceptional Written and Verbal Communication
- Teamwork and Collaboration
- Time Management Skills
- Quality Assurance
- Inside and Outside Sales
- Product and Service Knowledge
- Post-Sales Support
- Negotiation Tactics
- Sales Development
- Lead Generation
- Personnel Training
- Business Development
- Common Sense and Awareness
- Client relationship building
- Account management
- Relationship building and management
- Pipeline management
- Comprehension
Accomplishments
- Flare- Winners Dinner Attendee for 2023 Q2 & Q4
- Flare- Tied for longest streak of SDR Monthly Quota hit
- Flare- 2023 #1 SDR Team & 2024 Q2 #1 AE Team
- Gold Standard Energy- Record for most Appointments set, 16 in 2 weeks
- Gold Standard Energy- Record for largest KW solar system sold in 2022
Timeline
Account Executive
Flare
10.2023 - 10.2024
Sales Development Representative
Flare .
02.2023 - 10.2023
Appointment Setter/Sales Representative
Gold Standard Energy
02.2022 - 01.2023
Sales Representative
Cutco Cutlery
06.2021 - 01.2022
Club Fitter/Sales
Bowes Creek Country Club
08.2020 - 06.2021
Retail Sales Associate
Dicks Sporing Goods
05.2017 - 08.2020
Bachelors - Selling Skills & Sales Operations
Elgin Community College
High School Diploma -
Bartlett High School
Similar Profiles
Addison AubryAddison Aubry
Full Cycle Account Executive at FlareFull Cycle Account Executive at Flare
Ethan BejinesEthan Bejines
Account Executive at FlareAccount Executive at Flare
Montana JacksonMontana Jackson
Senior Sales Manager at FlareSenior Sales Manager at Flare