Da-jia Higgins
Columbus,OH
Summary
Compassionate Direct Support Professional with a proven track record at North Community Counseling Center, skilled in implementing individualized support plans and fostering client relationships. Adept in problem-solving and CPR certified, I enhance client well-being through effective communication and tailored care strategies, ensuring a supportive environment for personal growth and development. i have my
Level-headed professional with extensive experience helping patients and clients with self-care and day-to-day tasks. Kind and punctual individual assists with nursing treatments, supports diagnostic procedures and provides companionship. Passionate about improving well-being of others and providing compassionate treatment to patient community.
Counseling professional with strong foundation in mental health support and client advocacy. Successfully implemented individualized treatment plans, leading to significant improvements in client well-being. Highly collaborative team player, known for adaptability and results-driven approach. Proficient in crisis intervention and conflict resolution. I have my Medication Certificate. CPR.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
DSP / Counselor
North Community Counseling Center
6037 Cleveland Ave
03.2025 - Current
- Implemented individualized support plans to enhance client engagement and personal development.
- Facilitated group therapy sessions, promoting communication and social skills among clients.
- Collaborated with multidisciplinary teams to coordinate comprehensive care for clients.
- Monitored client progress, documenting behavioral changes and reporting to supervisors regularly.
- Trained new staff on best practices in client interaction and crisis intervention techniques.
- Developed and maintained relationships with community resources to aid client transitions.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Recorded status and duties completed in logbooks for management.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
- Guided clients in developing skills and strategies for dealing with problems.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
- Assisted clients in exploring feelings and understanding behaviors.
- Managed patients with substance dependence and co-occurring Axis I and Axis II disorders.
- Organized clinical interventions and treatment plans for patients suffering from chronic pain disorders.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Completed regular check-ins and progress report for each client.
- Provided compassionate and patient-focused care to cultivate well-being.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
- Determined clients' risk of self-harm or other dangerous behaviors.
- Educated clients on dangers of substance abuse and prevention techniques.
- Designed safe and supportive environment for clients to discuss issues.
- Assessed clients' needs to provide appropriate therapeutic interventions.
- Listened to clients' concerns and provided encouragement and support.
- Advocated for clients' needs, connecting them with community resources to support their well-being.
- Maintained detailed client records to track progress and adjust treatment plans as necessary.
- Guided clients in development of personal goals and strategies for achieving them.
- Improved client self-esteem and communication skills through targeted therapeutic techniques.
- Fostered supportive environment, enabling clients to openly discuss their feelings and experiences.
DCP
Open Door
540 Industrial Mile
03.2021 - 08.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Developed and maintained courteous and effective working relationships.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Direct Support Professional
Ride Health Care
Westerville, OH
03.2022 - 03.2023
- My role as a DSP is to
- Assisted individuals with daily living activities to promote independence and personal growth.
- Supported clients in social integration through engaging recreational activities and community involvement.
- Observed and documented client behavior to ensure safety and implement tailored care plans.
- Collaborated with multidisciplinary teams to develop effective support strategies for diverse needs.
- Adapted quickly to changing situations to meet individual client needs effectively.
- Maintained clean, safe, and well-organized patient environment.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted disabled clients to support independence and well-being.
- Maintained a clean and organized environment to enhance comfort and accessibility for clients.
Majestic Care of Columbus
PCA
44 S Souder Ave
04.2015 - 07.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated strong organizational and time management skills while managing multiple projects.
DSP
Heinzerling Memorial Foundation
1800 Heinzerling Dr
06.2013 - 04.2015
- Assisted with daily operational tasks, ensuring adherence to safety protocols and procedures.
- Supported team in managing inventory levels, contributing to efficient warehouse operations.
- Adapted quickly to changing demands, demonstrating flexibility in task assignments.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Monitored clients' overall health and well-being and noted significant changes.
- Maintained strong connections within caregiver community to gain continuous knowledge.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Completed regular check-ins and progress report for each client.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Provided compassionate and patient-focused care to cultivate well-being.
- Monitored equipment performance, reporting issues promptly for timely resolution.
- Operated machinery and tools safely while maintaining a clean work environment.
- Followed quality control measures to ensure product standards were consistently met.
Education
High School Diploma -
West High School
179 S Powwll Ave06-2012
Skills
- Teamwork
- Teamwork and collaboration
- Fast learner
- Problem-solving
- Problem-solving abilities
- Reliability
- Excellent communication
- Clear communication
- CPR certification
- Active listening
- Ability to lift
- Certified in CPR/AED
- Patient confidentiality
- Relationship building
- Cooking meals
- Personal hygiene assistance
- Housekeeping
- Household cleaning
- Caring companionship
- Personal care worker
- Emotional support
- Bedside care
- Meal preparation
- Feeding assistance
- Team building
- Client satisfaction
- Housekeeping duties
- Personal care aide
- Self motivation
- Medication administration
- CPR/AED
- First aid certification
- Medication management
- Medical chart documentation
- Personal care worker (PCW)
- Blood glucose monitoring
- Personal care aide (PCA)
- Physical strength
Certification
- PCA - Personal Care Aide
- DCA - Direct Care Aide
Timeline
DSP / Counselor
North Community Counseling Center
03.2025 - Current
Direct Support Professional
Ride Health Care
03.2022 - 03.2023
DCP
Open Door
03.2021 - 08.2024
Majestic Care of Columbus
PCA
04.2015 - 07.2017
DSP
Heinzerling Memorial Foundation
06.2013 - 04.2015
High School Diploma -
West High School