Summary
Overview
Work History
Education
Skills
Timeline
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Da-Nell Baxter

Edison,NJ

Summary

Proven to enhance operational efficiency and team dynamics, I leveraged critical thinking and effective communication at Amazon to exceed performance goals. Expert in warehouse safety and customer relations, I've driven success by innovating training programs at McDonald's and ensuring high customer loyalty at Stop and Shop through empathetic service.

Overview

4
4
years of professional experience

Work History

Warehouse Clerk

Amazon
09.2023 - 09.2024
  • Kept warehouse up to safety and health regulations at all times.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
  • Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.

Training Manager

McDonald's
05.2021 - 03.2022
  • Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
  • Developed and implemented comprehensive training program to increase employee productivity and morale.

Cashier

Stop and Shop Supermarket
12.2020 - 02.2022


  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.

Education

Raritan Valley Community College
Branchburg Township, NJ
09.2021 - 6 2022

High School Diploma -

Franklin Highschool
Somerset, NJ
06.2021

Skills

  • Warehouse Safety
  • Unpacking merchandise
  • Receiving
  • Safety Procedures
  • Teamwork and Cooperation
  • Effective Communication
  • Punctual and Reliable
  • Critical Thinking
  • Customer Relations

Timeline

Warehouse Clerk

Amazon
09.2023 - 09.2024

Raritan Valley Community College
09.2021 - 6 2022

Training Manager

McDonald's
05.2021 - 03.2022

Cashier

Stop and Shop Supermarket
12.2020 - 02.2022

High School Diploma -

Franklin Highschool

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Da-Nell Baxter