Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
CustomerServiceRepresentative

Daša Ostrš

Summary

Quality assurance professional prepared to deliver impactful results. Proven experience in developing comprehensive test plans and identifying critical software issues. Focused on team collaboration and adaptable to changing project needs. Expertise in manual testing, test management and process optimization, valued for reliability and thoroughness.

Overview

7
7
years of professional experience

Work History

Senior QA Engineer

Databox
07.2024 - Current
  • Improving processes and ensuring team satisfaction with a focus on implementing test management tools and automation.
  • Leading initiatives to create test cases and QA best practices while delivering high-quality solutions.
  • Reduced software defects by conducting thorough regression testing and identifying areas for improvement.
  • Strengthened collaboration between QA, development, and product management teams through effective communication strategies.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.

QA Lead & QA Tester

Aimlabs / ProGuides
01.2020 - 01.2023
  • Led QA initiatives, ensuring high-quality deliverables.
  • Crafted detailed test cases and plans for new projects and features.
  • Identified, reproduced, and assisted in resolving bugs.
  • Collaborated with teams to ensure critical bugs were resolved.
  • Executed testing protocols with tools like Braze, Stripe, and Postman.
  • Established QA processes and best practices during company growth.
  • Provided customer support, addressing user queries.
  • Mentored and onboarded QA team members.

Community Team - Assistant Manager

Aimlabs
01.2019 - 01.2020
  • Mentored and onboarded new community coordinators, building a strong team culture.
  • Ensured a safe and inclusive community environment.
  • Developed guidelines for the company and users.
  • Formulated strategies for user retention on Discord.
  • Analysed gameplay data and utilised third-party software for user analysis.

Education

Zero To Mastery

Skills

  • Test Management
  • Operating system knowledge
  • Leadership
  • Communication
  • Eye for detail
  • Cyber security
  • Quality assurance
  • Continuous integration
  • Test case design
  • Customer support
  • Process improvement
  • Bug tracking
  • Software testing techniques
  • Coding basics, automation
  • Adaptable
  • Regression testing
  • Defect tracking
  • Bug reporting

Accomplishments

  • QA Award at Aimlabs - "All seeing Eye"
  • My efforts at process improvements at Databox led me to speak at a tech conference in September

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior QA Engineer

Databox
07.2024 - Current

QA Lead & QA Tester

Aimlabs / ProGuides
01.2020 - 01.2023

Community Team - Assistant Manager

Aimlabs
01.2019 - 01.2020

Zero To Mastery
Daša Ostrš