Daaiyah Dockery

Work History

Cousin Fresh Market

Cashier/Training

10.2023 - Current

Categorized items properly on shelves to facilitate easy navigation for customers while shopping.
Efficiently restocked produce section during busy hours, minimizing disruptions to customer shopping experiences.
Rotated perishable foods effectively, reducing waste and ensuring product freshness.
Unloaded produce trucks and broke down produce pallets to organize produce within refrigerator and dry storage areas.
Exceeded departmental sales goals through exceptional customer service skills combined with expert product knowledge.
Demonstrated strong knowledge of produce varieties and preparation techniques, providing valuable information to customers seeking assistance.
Collaborated with team members to maintain a clean and organized work environment, promoting efficiency and productivity.
Communicated effectively with suppliers to ensure timely deliveries of fresh products according to store needs.
Supported store management by executing additional tasks as needed, including cashier functions or assisting in other departments when necessary.
Scanned shelves and product cases for expired stock and outdated items.
Conducted regular inventory checks, identifying discrepancies and replenishing stock as needed.
Assisted customers with their inquiries, offering personalized recommendations for optimal service experience.
Contributed to the overall success of the store by proactively identifying opportunities for improvement and implementing effective solutions.
Promoted positive relationships among coworkers by fostering open communication channels within the team.
Referred to established price lists to stamp and attach price tags on merchandise.
Verified proper merchandising for freshness and quality of goods by properly handling produce, minimizing damage and spoilage of products.
Maintained proper food safety standards to minimize risk of contamination and ensure consumer safety.
Managed the presentation of displays, creating visually appealing arrangements that attracted customer attention and increased sales potential.
Stayed informed about seasonal produce trends and offered relevant suggestions to shoppers looking for inspiration or variety in their meal planning efforts.
Participated in staff training sessions to stay current on company policies, procedures, and product offerings.
Verified deliveries against invoices to complete shortage and overage reports.
Used knives, hand-held peelers and choppers to cut, trim and wrap produce for individual sale.
Enhanced customer satisfaction by providing fresh and high-quality products daily.
Optimized store layout by consistently monitoring traffic flow patterns and adjusting merchandise placement accordingly.
Provided ongoing support to new hires during their training period, sharing best practices culled from personal experience.
Utilized strong multitasking abilities in handling multiple customer inquiries simultaneously while maintaining a professional demeanor at all times.
Wrapped, boxed and weighed bakery department products.
Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Prioritized helping customers over completing other routine tasks in store.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Monitored customers for signs of security concerns and escalated issues to management.
Built customer loyalty and retention by delivering excellent shopping experiences.

Banging Breakfast & Wild Brunch

Cashier/Chief/Manger/Server

02.2022 - 05.2023

Consistently maintained a positive attitude under pressure, fostering a supportive team environment within the kitchen staff.
Handled special dietary requests with care, ensuring the satisfaction of all guests regardless of restrictions or preferences.
Enhanced customer satisfaction by consistently preparing and serving high-quality breakfast dishes.
Managed inventory levels efficiently, proactively ordering supplies as needed to prevent shortages.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Developed daily specials to utilize seasonal ingredients, reducing food waste and increasing menu variety.
Maintained a clean and safe working environment, adhering to strict health and safety guidelines.
Maximized kitchen efficiency by effectively organizing and managing food preparation tasks.
Ensured optimal freshness of ingredients with proper storage techniques and rotation practices.
Exhibited strong multitasking abilities to simultaneously manage multiple cooking stations during busy service periods.
Demonstrated excellent attention to detail when plating dishes, ensuring visually appealing presentation that met restaurant standards.
Earned recognition from management for consistent punctuality and reliability in fulfilling shift responsibilities.
Collaborated with fellow team members to maintain smooth kitchen operations during peak service hours.
Coordinated employee schedules and developed staff teams to boost productivity.
Improved workflow efficiency through proactive communication with front-of-house staff regarding order statuses and potential delays.
Participated in regular equipment maintenance checks, ensuring all tools were functioning properly for optimal productivity.
Verified compliance in preparation of menu items and customer special requests.
Reduced wait times for guests by swiftly preparing high-quality breakfast dishes in a timely manner.
Continually expanded culinary knowledge through ongoing research and experimentation, staying current on industry trends and best practices.
Efficiently executed large catering orders for events such as corporate meetings or social gatherings, maintaining quality standards while meeting tight deadlines.
Assisted in training new hires, sharing valuable skills and knowledge for successful job performance.
Handled and stored food to eliminate illness and prevent cross-contamination.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Monitored line processes to maintain consistency in quality, quantity, and presentation.
Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
Contributed to menu planning discussions, offering suggestions based on customer feedback and personal expertise in breakfast cuisine trends.
Showcased culinary creativity by developing innovative breakfast offerings that delighted customers and increased repeat business.
Measured and mixed ingredients according to precise recipes for best results.
Maintained food safety and sanitation standards.
Managed opening and closing shift kitchen tasks.
Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
Coordinated checklists to keep kitchen clean, stocked and sanitary.
Trained and supervised cooking staff to expertly meet daily needs.
Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
Identified inefficiencies leading to improved productivity.
Suggested actionable improvements to streamline training procedures.
Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Kept kitchen clean and organized by performing daily maintenance tasks.
Measured, weighed, and mixed appropriate ingredients according to recipe directions.
Monitored food quality and presentation to maintain high standards.
Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
Planned menus for different events, seasons and customer requests.
Managed kitchen budget for supplies and labor hours, consistently meeting targets.
Adjusted recipes based on ingredient availability or customer request.

JD's Soul Food Kitchen

Chief/ Cashier/sever

05.2020 - 01.2022

Served hot meals and distributed sack lunches to disadvantaged individuals.
Maintained clean, orderly work environment to meet food preparation codes.
Assembled take-out bags to distribute to local homeless population.
Ensured a safe and clean environment for both volunteers and clients by maintaining strict hygiene standards.
Reset tables with tablecloths, napkins and silverware to prepare for food service.
Managed inventory of supplies, ensuring adequate stock levels were maintained for smooth daily operations.
Adhered to confidentiality protocols regarding visitors to soup kitchen.
Provided compassionate support to clients, addressing their individual needs and concerns with empathy and understanding.
Sanitized tables, handed out cleansing wipes and reminded visitors to maintain social distancing at tables.
Maximized operational efficiency by implementing best practices in food handling, storage, and waste management techniques.
Streamlined food preparation processes for efficient meal distribution to those in need.
Operated manual and electronic appliances to slice, peel and trim vegetables.
Enhanced community engagement by organizing and coordinating soup kitchen events.
Enriched cultural competency among volunteers through diversity-focused workshops and presentations.
Demonstrated commitment to the soup kitchen''s mission and values by consistently providing high-quality service and support to all stakeholders.
Strengthened relationships with local businesses and organizations to secure regular donations of food and resources.
Encouraged volunteer participation from diverse populations by creating inclusive environments that celebrated teamwork and collaboration.
Improved volunteer retention through regular communication, training, and recognition initiatives.
Evaluated program effectiveness regularly using feedback from volunteers, clients, donors, staff members for continuous improvement opportunities.
Developed strong volunteer teams through effective recruitment, orientation, and ongoing training programs.
Spearheaded fundraising campaigns that resulted in increased financial support for the soup kitchen''s programs and services.
Increased awareness of the soup kitchen''s mission through targeted marketing efforts on social media platforms.
Contributed to overall organizational goals by participating in strategic planning sessions with board members and executive staff.
Maintained accurate client records to monitor trends in demographics while respecting privacy regulations.
Collaborated with fellow volunteers to deliver punctual, friendly service.
Packaged up nonperishable food items for food bank visitors.
Maintained cleanliness of resale shop by organizing, sorting stock items, and cleaning facility.
Advised food bank customers on available services and resources to maximize use.
Organized, sorted and stored donations in orderly systems to minimize waste.
Prepared and packaged boxes during box assembly line phase.
Loaded and unloaded distribution trucks at destination.
Helped visitors pick out food items from donations.
Arranged food bank events and activities to raise awareness and support.
Directed volunteer vehicles, recipient vehicles and distribution trucks in high-traffic and parking locations.
Distributed food boxes with carefully selected essentials to families in need.
Loaded completed boxes onto pallets prior to departure.
Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Kept kitchen, counter and dining areas cleaned and sanitized.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Backed up servers by setting up trays and completing some food deliveries.
Replenished serving stations with fresh food and cleaned up spills.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Filled out daily shift log to record amount of food prepared, used and leftover.
Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Reconciled receipt totals, cash and credit payments to address shortages.
Accurately operated cash register to process customer payments.
Completed milkshakes and ice cream desserts for customers.
Delivered exceptional service as illustrated through multiple positive Yelp reviews.

Assistant Manager

Ashley Pate Designs-interior Design

08.2009 - 03.2010

Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Mentored team members to enhance professional development and accountability in workplace.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Developed strategy to increase sales and drive profits.
Made hiring recommendations to increase company's productivity and profitability with quality workers.
Increased employee performance and job satisfaction to strengthen retention and engagement.

Summary

Overview

Work History

Cousin Fresh Market

Banging Breakfast & Wild Brunch

JD's Soul Food Kitchen

Assistant Manager

Education

Bachelor of Science - Criminal Justice

High School Diploma -

Skills

Work Availability

Timeline

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