Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DaaLon Butler

GA

Summary

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Shift Lead

Dunkin Donuts
08.2022 - Current
  • Deploy team members appropriately to meet guests' needs and service standards throughout shift
  • Support training of Crew Members as directed by General Manager or Assistant Manager
  • Communicate goals and hold team members accountable for performance during shift.
  • Completed store opening and closing procedures and balanced tills.

Patient Transport

WellStar Health system
12.2021 - 03.2022
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.

Front Desk Receptionist

Hampton Inn By Hilton
07.2021 - 01.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Education

Bachelor of Science - Health Sciences

Georgia Highlands College
Marietta, GA
05.2027

High School Diploma -

Douglas County High School
Douglasville, GA
05.2020

Technical certificate in Early Childhood Education -

West Georgia Technical College
Douglasville, GA
05.2018

Technical certificate in Crime Scene Fundamentals -

West Georgia Technical College
Douglasville, GA
05.2019

Skills

  • Decision-making capabilities
  • Customer service focus
  • Strong verbal and written communication
  • Conflict Resolution

Certification

CPR/ First Aid Certification, 06/01/23, 06/30/26

Timeline

Shift Lead

Dunkin Donuts
08.2022 - Current

Patient Transport

WellStar Health system
12.2021 - 03.2022

Front Desk Receptionist

Hampton Inn By Hilton
07.2021 - 01.2022

Bachelor of Science - Health Sciences

Georgia Highlands College

High School Diploma -

Douglas County High School

Technical certificate in Early Childhood Education -

West Georgia Technical College

Technical certificate in Crime Scene Fundamentals -

West Georgia Technical College

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DaaLon Butler