Attendant
Reston Association
06.2023 - 08.2023
- Responded to customer requests efficiently and with knowledgeable assistance.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Greeted customers and offered them assistance.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Recorded and managed locker assignments and keys.
- Assisted customers with finding items and storing belongings.
- Managed check-in and check-out process of items.
- Promptly responded to all requests for assistance.
- Documented items purchased, returned or exchanged to enable tracking history and maintain accurate records.
- Responded to all customer inquiries thoroughly and professionally.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Excellent communication skills, both verbal and written.
- Learned and adapted quickly to new technology and software applications.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
