Daanyal Javed
Summary
Proven to excel in customer service and technical adeptness, I leveraged my proficiency in Python and outstanding communication skills at Jovia Financial Credit Union to surpass referral goals and enhance client satisfaction. Recognized for rapid promotion at TD Bank, I specialize in secure transactions and innovative problem-solving, driving operational excellence and client trust.
Overview
6
6
years of professional experience
Work History
MSR
Jovia Financial Credit Union
New Hyde Park, NY
03.2022 - Current
- Excelled in customer service by delivering and executing transactions quickly and efficiently
- Adhere to operational controls, including legal, corporate and regulatory procedures to ensure the safety and security of member and bank assets
- Effectively cross-sold GAP & MRC insurances
- Meet and exceeded referral goals such as JBS, JIS and Mortgages
- Excelled in communication and follow-up skills
- Opened personal loans, auto loans, HELOCS, secured loans and credit cards
- Efficiently opened Business accounts and business loans
- Effectively addressed customer concerns and confidently provided product knowledge and solutions
- Offered team assistance by traveling and helping neighboring branches
CSR
TD Bank
Franklin Square, NY
01.2019 - 01.2021
- Excelled in customer service by delivering and executing transactions quickly and efficiently
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
- Effectively opened and closed business/personal accounts
- Opened personal loans and credit cards
- Assist in giving directions, feedback, and motivation to increase team knowledge and performance
- Promoted to CSR within 6 months of working in TD
- Excelled in communication and follow-up skills
- Delivered outstanding lobby leadership skills to promote deeper personal connections
- Effectively addressed customer concerns and confidently provided product knowledge and solutions
Education
B.S. – Bachelor of Science - Computer Science
Brooklyn College
Brooklyn, NY12.2022
High School Diploma -
Central High School
Valley Stream, NY05.2015
Skills
- Java Programming
- C Programming
- Python Programming
- HTML
- CSS
- JavaScript
- Microsoft Word
- Microsoft Excel
- Eclipse
- IntelliJ
- NetBeans
- Visual Studio Code
- Unity
- Linux
- MYSQL
- Git
- GitHub
Websites
Projects
Vending Machine Simulation, Developed a C++ program that simulates vending machine, offering users the ability to purchase items, view their purchases, and generate an inventory report., Efficient data handling for inventory from an input file., User-Friendly text-based interface for seamless interaction., Inventory reporting feature where inventory report is output in a file., Implementation of a quicksort algorithm for efficient item sorting. Library Management System, Designed and implemented a Library Management System in C++ to efficiently manage books, providing users with various functions such as listing books, adding new books, and deleting books., Created a robust data management system for books, including serialization to an external file(“books.txt”) and deserialization to maintain data persistence., Implemented functions for adding books with proper input validation, removing books by ID, and sorting books by title and author using the bubble sort algorithm., Created sorting functions to display the list of books sorted by title and author, enhancing user experience.
Coursework
- Data Structures
- Algorithms
- Operating Systems
- Programming Paradigms in C++
- Game Design and Development
- Database Systems
- Computer Graphics
- Intro to JAVA Programming
- Computer Architecture
Languages
English
Native/ Bilingual
Urdu
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
MSR
Jovia Financial Credit Union
03.2022 - Current
CSR
TD Bank
01.2019 - 01.2021
B.S. – Bachelor of Science - Computer Science
Brooklyn College
High School Diploma -
Central High School
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