Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dabria Smith

Manor

Summary

Energetic and reliable individual with passion for customer service and excellent interpersonal skills. Familiar with basic food and beverage preparation, and adept at maintaining clean and welcoming environment. Dedicated to enhancing customer satisfaction and contributing to positive team dynamic.

Offering friendly demeanor and genuine interest in learning and growing in customer-centric environment. Brings foundational understanding of food safety and hygiene standards, and ability to quickly learn new tasks.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cafe Associate

Brookwood in Georgetown rec.
06.2024 - 02.2025
  • Provided exceptional customer service as a front of house server, ensuring a positive dining experience for patrons
  • Managed a high-volume of customer interactions, taking and accurately entering food and drink orders with a focus on attention to detail
  • Maintained a professional and friendly demeanor during peak hours, effectively handling time-sensitive situations and ensuring smooth service
  • Managed multiple tables simultaneously, demonstrating strong multitasking skills and prioritizing tasks to meet customer needs efficiently
  • Collaborated with kitchen and bar staff to ensure timely and accurate delivery of orders to patrons, minimizing wait times and enhancing overall customer satisfaction

Waitress

Houston Oaks Country Club
08.2023 - 10.2023
  • Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
  • Managed guest reservations, ensuring accurate seating arrangements and timely service
  • Effectively communicated with the kitchen staff to ensure prompt delivery of food orders
  • Maintained a clean and organized host stand area, creating an inviting first impression for guests
  • Assisted in coordinating special events and large parties, accommodating specific requests and preferences
  • Collaborated with servers to optimize table turnover rate during busy periods
  • Provided exceptional customer service by promptly addressing guest inquiries or concerns
  • Trained new hosts on proper greeting procedures, reservation management, and seating protocols

Education

High school diploma -

Salem Attendance Center
Tylertown, MS
08.2020

Skills

  • Organizational skills
  • Microsoft Excel
  • Cash handling
  • Customer service
  • Appointment scheduling
  • Point of sale expertise
  • Strong verbal communication
  • Cleanliness
  • Food safety
  • Food preparation
  • Order management
  • Pastry display
  • Food presentation
  • Menu memorization

Certification

Food Handler Certification

Timeline

Cafe Associate

Brookwood in Georgetown rec.
06.2024 - 02.2025

Waitress

Houston Oaks Country Club
08.2023 - 10.2023

High school diploma -

Salem Attendance Center