Dabriyah Hayes
Memphis,TN
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Equipment Trainer
Milwaukee Tool
04.2025 - Current
- Evaluated operator performance through regular assessments, identifying areas of improvement and providing constructive feedback accordingly.
- Designed customized training sessions for experienced operators seeking advanced certifications or additional qualifications.
- Streamlined the onboarding process for new hires, ensuring they quickly became proficient in operating essential machinery.
- Developed a library of instructional materials, including videos, manuals, and quick reference guides for easy access by equipment operators.
Operation Team Lead
Mckesson
11.2021 - 03.2025
- Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.
- Managed complex projects with multiple deadlines, ensuring all objectives were met successfully.
- Maintained high levels of employee morale through effective communication, recognition, and coaching initiatives.
- Led a team of professionals to achieve project goals on time and within budget constraints.
- Implemented quality control measures to reduce errors and ensure consistent standards across all operations tasks.
- Coordinated cross-functional teams, fostering collaboration and ensuring timely completion of projects.
Customer Service Cashier
Kroger
04.2019 - 11.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly, and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout the store.
- Counted money in drawers at the beginning and end of each shift.
Education
Associate of Arts - Human Resources And Social Work
Bryant & Stratton College
NY06-2028
High School Diploma -
Southwind High School
7900 E Shelby Drive, Memphis TN06-2021
Skills
- Safety procedures
- Maintenance
- Adaptive learning
- Train-the-trainer
- Teamwork and communication
- Positive attitude
- Strong work ethic
- Attention to detail
- Problem-solving abilities
- Punctual and reliable
- Multitasking Abilities
- Critical thinking
- Computer skills
- Team collaboration
- Organizational skills
Timeline
Equipment Trainer
Milwaukee Tool
04.2025 - Current
Operation Team Lead
Mckesson
11.2021 - 03.2025
Customer Service Cashier
Kroger
04.2019 - 11.2021
Associate of Arts - Human Resources And Social Work
Bryant & Stratton College
High School Diploma -
Southwind High School
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