Daniella R. Hirashima
Cottonwood Heights,UT
Summary
Global Mobility professional with broad knowledge in International and Domestic (US/Canada) relocation processes. Worked in the development of International Assignment Policies for clients as well as Tax programs Policies. Also participated in the review and improvement of several International and Domestic relocation Policies.
Overview
24
24
years of professional experience
Work History
Tax Advisor
Freelance
04.2013 - Current
- Educated clients on various aspects of taxation, empowering them to make informed financial decisions.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Analyzed financial records to verify accuracy of tax returns.
- Prepared and reviewed over 60 Tax returns and "Carne Leao" calculations every year.
Team Leader, Customer Experience & Operations
SIRVA BGRS
07.2019 - 12.2022
- Managed over 80 International and US/Canada Domestic moves, according to client's assignment Policy, providing Premier services.
- Established rapport with transferees through proactive communication, reducing stress during relocations by providing exceptional customer service and empathetic support.
- Processed invoices and expense claims promptly and accurately.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with clients through positive attitude and attentive response.
Real Estate Agent
Plus Imóveis
08.2018 - 06.2019
- Managed over 20 contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
Manager HCGM
Ernst & Young Terco
08.2008 - 03.2013
- Prepared and reviewed over 100 income tax returns and Carne Leao in accordance with applicable tax laws.
- Prepared and reviewed over 100 Tax equalizations, according to company policies.
- Created training materials and led educational sessions for colleagues.
- Developed strong client relationships by consistently delivering high-quality service and prompt communication.
HumanCapital Senior Advisor
Ernst & Young Venezuela
02.2005 - 06.2008
- Prepared and reviewed over 600 income tax returns in accordance with applicable tax laws.
- Managed preparation of high level executives tax returns.
- Prepared and reviewed Tax equalizations, according to company policies.
- Mentored and trained highly talented staff for providing exemplary service to clients.
- Enhanced client relationships by providing strategic advice and guidance on tax and labor matters.
Human Resources Analyst
Orifuels Sinoven, S.A. (PDVSA & China Petroleum Join Venture)
05.2003 - 02.2005
- Managed recruiting process and termination settlement calculations, according to labor law and Union agreements.
- Managed benefits for employees, ensuring accurate and timely delivery of services.
- Managed employee leave requests in accordance with labor law, Union agreements, while minimizing disruption to business operations.
Office Assistant
Rent-a-House
09.2002 - 04.2003
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained organized client records by diligently updating systems and filing physical documents securely.
- Managed multiple property listings simultaneously while maintaining high levels of organization to ensure no details were overlooked or deadlines missed.
Legal Intern
Guzman, Salazar, Castillo & Asociados
08.2002 - 09.2002
- Attended court hearings, developing a deeper understanding of trial procedures and advocacy strategies.
- Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
Bilingual Administrative Assistant
Weatherford Latinamerica Ltda.
08.2001 - 03.2002
- General Manager and Sales Management Assistant.
- Ensured accuracy of sales reports by reconciling discrepancies as they occurred.
- Enhanced office efficiency by managing and organizing daily administrative tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Bilingual Administrative Assistant
Industrias Baldwins Sudamerica S.A (Venezuela project)
01.2000 - 06.2001
- Enhanced office efficiency by managing and organizing daily administrative tasks.
- Handled sensitive information with discretion, ensuring privacy policies were upheld at all times.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date.
- Processed invoices and expense claims promptly and accurately.
- Ensured accuracy of financial records by assisting with invoicing duties and reconciling discrepancies as they occurred.
Education
J.D. - Law Degree Homologation.
Universidade De São Paulo
São Paulo, Brazil08.2022
Real Estate Transactions Technician - Real Estate Development
Senac Brasil
São Paulo, Brazil10.2018
MBA - Organizational Leadership
FranklinCovey Business School, Brazil
São Paulo, Brazil08.2011
J.D. - Law
Universidad Santa Maria
Puerto La Cruz, Venezuela12.2003
Skills
- Tax Law Interpretation
- Payroll Tax Management
- Real estate knowledge
- Global Mobility Expertise
- Critical Thinking
- Decision-Making
- Daily Operations Management
- Customer Relationship Management
- Team Leadership
- Complex Problem-Solving
Activities
- Q2 2021 Values Award winner: “We are accountable” BGRS, São Paulo, Brazil
- Club de Amigas Latinas em São Paulo, Social Events and Funding coordination team, São Paulo, Brazil
- Volunteer Embassy and Consulate Tax Assistance Program (VECTA) American Embassy, Caracas, Venezuela
- Universidad Santa María, Graduation Committee & Protocol Assistance volunteer, Puerto La Cruz, Venezuela
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Native or Bilingual
Italian
Elementary
Timeline
Team Leader, Customer Experience & Operations
SIRVA BGRS
07.2019 - 12.2022
Real Estate Agent
Plus Imóveis
08.2018 - 06.2019
Tax Advisor
Freelance
04.2013 - Current
Manager HCGM
Ernst & Young Terco
08.2008 - 03.2013
HumanCapital Senior Advisor
Ernst & Young Venezuela
02.2005 - 06.2008
Human Resources Analyst
Orifuels Sinoven, S.A. (PDVSA & China Petroleum Join Venture)
05.2003 - 02.2005
Office Assistant
Rent-a-House
09.2002 - 04.2003
Legal Intern
Guzman, Salazar, Castillo & Asociados
08.2002 - 09.2002
Bilingual Administrative Assistant
Weatherford Latinamerica Ltda.
08.2001 - 03.2002
Bilingual Administrative Assistant
Industrias Baldwins Sudamerica S.A (Venezuela project)
01.2000 - 06.2001
J.D. - Law Degree Homologation.
Universidade De São Paulo
Real Estate Transactions Technician - Real Estate Development
Senac Brasil
MBA - Organizational Leadership
FranklinCovey Business School, Brazil
J.D. - Law
Universidad Santa Maria