Summary
Overview
Work History
Education
Skills
Certification
Assessments
Designations
Quote
Work Preference
Timeline
Hi, I’m

Dacia Howell

Chatsworth,GA
Dacia Howell

Summary

Dedicated and motivated professional committed to ensuring customer satisfaction and driving company success. Exceptional time management, organizational, multitasking, and computer skills enable efficient handling of various responsibilities. Experience in payroll and benefits administration, along with expertise in auto, home, life, commercial, and property insurance.

Overview

9
years of professional experience
1
Certification

Work History

Pearl Insurance

Account Executive
03.2023 - Current

Job overview

  • Realtor E&O specialist, General liability, Cyber, Bop, Commercial lines, WC, Send and receive high volume emails, Answer Inbound calls

Universal Benefits Group

Independent Agent
10.2022 - 03.2023

Job overview

  • Answer Inbound calls, Review available plans with clients, Sell ACA plans through multiple carriers, Take payment when needed, Respond to clients by email

Farmers Insurance Sheppard Bowen Agency

Sales Agent
04.2022 - 10.2022

Job overview

  • Maintained 87% New Business Retention rate, Achieved $90,000 in premium over a 3 month period, Prospected new customers through referrals from existing clients and sales phone calls, Worked Efficiently to overcome objections while developing sales plans to close sales and exceed quota, Interviewed potential new agents, Present account proposals in a professional and timely manner, Process payments, applications, endorsements, and cancellations

Freeway Insurance

Branch Manager sales agent
01.2019 - 01.2022

Job overview

  • Assist customers by going through different carriers in order to provide the client with the best coverage available, Manage office open to close, Interview candidates from Indeed applicants, Oversaw different business development initiatives to improve the company's annual sales volume successfully, Continuously exceeded monthly goals of 50 policies to 70-80 policies monthly, Train agents, Manage accounts, Manage conversion binder, Maintain the accurate tracking of budgeting and sales cost, labor, supplies and operations cash flow, Make bank deposits, Cold-called 30+ potential clients on a daily basis, with a closing rate of 10% to 20%, Handle claims to resolve liability and coverage, Process medical claims, Negotiating

Card Monroe

Payroll benefits administrator
01.2017 - 01.2019

Job overview

  • Payroll for 50+ employees- Ultipro program, Onboarding, Accounting, Insurance benefits, Disability claims, Process court ordered wage garnishments i.e., child support, Prepared company trips

Citizens Savings & Loan Chattanooga

Assistant Manager
01.2016 - 01.2017

Job overview

  • Take applications over phone or in person, Appointment setter, Answer phone lines, Accounting/filing, Interview candidates, Close loans, Insurance verification follow ups, Data Entry, Type 35 wpm, Send/receive titles

Education

Coahulla Creek high School

High school diploma
05.2012

University Overview

Skills

  • CUSTOMER SERVICE
  • RETAIL SALES
  • Insurance SALES
  • Customer Support
  • Complaint handling/dispute resolution
  • Date entry
  • Management
  • Ability to deal with irate customers using excellent interpersonal-communication skills
  • Understand new concepts easily- Quick learner
  • Ability to handle stress
  • Reliable
  • Recruiting
  • Human Resources
  • Benefits Administration
  • Employee Orientation
  • Cold Calling
  • Office Management
  • Accord forms
  • B2B Sales
  • Self motivated
  • Problem solving
  • Dedicated employee
  • Business Development
  • Contract Negotiation
  • Account Management
  • Customer Presentations
  • Claims Handling
  • Inputting claims
  • Claims reporting

Certification

  • Property and Casualty License, 01/01/24, 01/01/26, GA, TN, Mississippi, South Carolina, Florida
  • Insurance Producer License
  • Life & Health Insurance License
  • Life Insurance License
  • Property & Casualty License
  • Personal Lines License
  • Fundamental Payroll Certification

Assessments

Assessments
Customer service, Proficient, 12/01/19

Designations

Designations

RCLS

Quote

It is never too late to be what you might have been.
George Eliot

Work Preference

Work Type

Full Time

Work Location

Remote

Important To Me

Career advancementWork-life balanceCompany CultureWork from home optionPaid time offPaid sick leave401k matchTeam Building / Company RetreatsPersonal development programsFlexible work hoursHealthcare benefitsStock Options / Equity / Profit Sharing4-day work week

Timeline

Account Executive
Pearl Insurance
03.2023 - Current
Independent Agent
Universal Benefits Group
10.2022 - 03.2023
Sales Agent
Farmers Insurance Sheppard Bowen Agency
04.2022 - 10.2022
Branch Manager sales agent
Freeway Insurance
01.2019 - 01.2022
Payroll benefits administrator
Card Monroe
01.2017 - 01.2019
Assistant Manager
Citizens Savings & Loan Chattanooga
01.2016 - 01.2017
Coahulla Creek high School
High school diploma

Similar Profiles

CREATE PROFILE
Dacia Howell