Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dacia Pomboza

Queens,NY

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable cashier offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude. Dedicated secretary with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Professional Secretary with over 3 years of experience managing daily administrative support tasks and operations in entertainment industry. Well-organized, quick learner committed to delivering high-quality results. Adaptable and versatile worker providing excellent customer service within dynamic environments. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.

Overview

7
7
years of professional experience

Work History

Cashier

The Food Emporium
05.2019 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs
  • Restocked and organized merchandise in front lanes
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy
  • Stocked, tagged and displayed merchandise as required
  • Assisted customers with returns, refunds and resolving transaction issues
  • Answered questions about store policies and addressed customer concerns
  • Worked closely with shift manager to solve problems and handle customer concerns
  • Handled cash with high accuracy and took care to check bills for fraud

Secretary

Geo Events
06.2021 - 10.2023
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Answered multi-line phone system and enthusiastically greeted callers
  • Scheduled appointments and conducted follow-up calls to clients
  • Maintained daily report documents, memos and invoices
  • Provided clerical support to company employees by copying, faxing, and filing documents
  • Entered data into system and updated customer contacts with information to keep records current
  • Maintained office supplies inventory by checking stock and ordering new supplies
  • Created and updated records and files to maintain document compliance
  • Responded to emails and other correspondence to facilitate communication and enhance business processes
  • Handled daily scheduling tasks and provided administrative support for entire department


Stock Associate

Zara
10.2021 - 05.2022
  • Maintained effective team member communication.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.

Team Member

Wendys Fast Food
12.2016 - 05.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Sales Associate

TJ Max
05.2018 - 12.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise

Education

Associate of Arts - Psychology

LaGuardia Community College of The City University of New York
Long Island City, NY
11.2024

High School Diploma -

San Francisco De Asis
Guayaquil, Ecuador
02.2013

Skills

  • Customer Service
  • Returns Processing
  • Product Restocking
  • Payment Processing
  • Organizational Skills
  • Decision-Making
  • Recordkeeping

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Stock Associate

Zara
10.2021 - 05.2022

Secretary

Geo Events
06.2021 - 10.2023

Cashier

The Food Emporium
05.2019 - Current

Sales Associate

TJ Max
05.2018 - 12.2018

Team Member

Wendys Fast Food
12.2016 - 05.2019

Associate of Arts - Psychology

LaGuardia Community College of The City University of New York

High School Diploma -

San Francisco De Asis
Dacia Pomboza