Dacia Sanders
Dallas,TX
Summary
Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment.
Overview
7
7
years of professional experience
Work History
Travel Consultant
BCD Travel
11.2018 - 03.2020
- Create travel reservations for corporate travelers, handles emails and chats, Keeps track of records to make sure they get ticketed.
- Handled sensitive information with professionalism and discretion.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Maintained and updated corporate traveler profiles with current information.
Housekeeper
Fairfield Inn & Suites
06.2018 - 11.2018
- Clean rooms and helped guests
- Checked in and out guests.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Medical Billing Specialist/ Collector
Texas Retina Associates
09.2017 - 03.2018
- Checked claim status, A/R, Follows up, Microsoft Word Experience.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Located errors and promptly refiled rejected claims.
- Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Precisely evaluated and verified benefits and eligibility.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Prepared billing correspondence and maintained database to organize billing information.
- Communicated effectively and extensively with other departments to resolve claims issues.
Medical Receptionist
Eye Professionals Of East Texas
05.2013 - 06.2015
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained current and accurate medical records for patients.
- Transcribed phone messages and relayed to appropriate personnel.
- Supported office staff and operational requirements with administrative tasks.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Invoiced patients accurately in line with charging guidelines.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
Education
College in Health Information Management -
WGU
11.2023
certification in Medical billing and coding -
Kaplan College
Arlington, TX01.2012
DIPLOMA -
TRINITY HIGH SCHOOL
01.2010
Skills
- Medical Coding
- Medical Billing
- Travel Industry
- Sabre
- Customer Service
- ICD-10
- ICD-9
- Accounts Receivable
- Medical Records
- EMR Systems
- Insurance Verification
- Medical billing
- Medical office experience
- Medical scheduling
- Data Entry
- HIPAA
- Phone Etiquette
- Payment posting
Timeline
Travel Consultant
BCD Travel
11.2018 - 03.2020
Housekeeper
Fairfield Inn & Suites
06.2018 - 11.2018
Medical Billing Specialist/ Collector
Texas Retina Associates
09.2017 - 03.2018
Medical Receptionist
Eye Professionals Of East Texas
05.2013 - 06.2015
College in Health Information Management -
WGU
certification in Medical billing and coding -
Kaplan College
DIPLOMA -
TRINITY HIGH SCHOOL