Dacia Voss
Granite City,IL
Summary
Dynamic Clinical Research Coordinator with proven success at St. Louis Heart and Vascular, adept at enhancing study enrollment rates and ensuring compliance with regulatory standards. Skilled in documentation management and participant screening, demonstrating strong organizational abilities and critical thinking to streamline processes and improve patient safety in clinical trials. With a strong background in coordinating and managing precertification processes. Successfully facilitated seamless insurance approvals and demonstrated knack for meticulous documentation. Proven ability to navigate complex healthcare systems and collaborate effectively with medical professionals and insurance providers.
Overview
26
26
years of professional experience
Work History
Clinical Research Coordinator
St. Louis Heart and Vascular
11.2016 - Current
- Developed and maintained study documentation, ensuring accuracy and organization of data management systems.
- Followed clinical research protocols and conducted study visits in compliance with ICH/GCP and FDA regulations.
- Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
- Gathered, processed, and shipped lab specimens.
- Enhanced patient safety by meticulously monitoring and documenting adverse events during clinical trials.
- Followed informed consent processes and maintained records.
- Collaborated with clinical staff and other healthcare professionals to support clinical trial data accuracy.
- Assessed patients'' eligibility criteria following strict adherence to inclusion/exclusion guidelines.
- Streamlined data collection processes for increased efficiency and accuracy in study results.
- Managed three studies as clinical research coordinator as well as being the pharmacist logging incoming and outgoing shipments and temperature control for over 20 studies at a time.
Medical Assistant
St.Louis Heart and Vascular
11.2016 - Current
- Coordinated patient scheduling and follow-ups, optimizing clinic workflow and enhancing patient satisfaction.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Increased efficiency in office by implementing digital filing system for patient records.
- Completed EKGs and other tests based on patient presentation in office.
Medical Assistant
Christian North East Hospital BJC
08.2012 - 11.2016
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Coordinated patient referrals to specialty services, ensuring timely communication with healthcare providers.
- Obtained prior authorization and precertification for outpatient procedures.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Streamlined precertification processes by implementing efficient tracking systems and prioritizing urgent cases.
- Managing referrals and precertification's for 11 physicians at multiple office locations.
Medical Assistant
Lung Care Specialist
01.2000 - 07.2011
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Managed electronic health records, maintaining data accuracy and confidentiality in compliance with regulations.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
Registered Medical Assistant Certificate - Medical Assistant
Sanford Brown
Granite City, IL05-2001
Skills
- Good clinical practices
- Documentation management
- Data collection techniques
- Records maintenance
- Multitasking Abilities
- Organizational skills
- Critical thinking
- Teamwork
- Reliability
- Adaptability and flexibility
- Medical terminology
Timeline
Clinical Research Coordinator
St. Louis Heart and Vascular
11.2016 - Current
Medical Assistant
St.Louis Heart and Vascular
11.2016 - Current
Medical Assistant
Christian North East Hospital BJC
08.2012 - 11.2016
Medical Assistant
Lung Care Specialist
01.2000 - 07.2011
Registered Medical Assistant Certificate - Medical Assistant
Sanford Brown