Dacian Wilborn
Seagraves
Summary
Results-driven professional with expertise in client relationship building and project management. Proven track record of delivering projects on time while ensuring safety compliance and high service quality.
Overview
3
3
years of professional experience
Work History
Independent Contractor
Cutting No Corners Service Providers
Seagraves, TX
03.2022 - 02.2025
- Managed on-site service operations to ensure timely project completion and client satisfaction.
- Coordinated logistics for multiple projects, optimizing resource allocation and scheduling.
- Developed strong client relationships through consistent communication and quality service delivery.
- Conducted regular inspections to maintain high standards of service quality and compliance.
- Provided feedback on service improvements to enhance overall operational performance.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
- Increased client satisfaction by delivering high-quality projects on time and within budget constraints.
- Adapted quickly to changing demands or unforeseen challenges within a project''s scope without compromising results.
- Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
- Offered creative problem-solving techniques when faced with unexpected obstacles during the course of a project.
- Identified new business opportunities through networking events, online platforms, or word-of-mouth referrals.
- Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Created and managed project plans, timelines and budgets.
Maintenance Technician
City of Seagraves
Seagraves, TX
05.2024 - 08.2024
- Conducted routine inspections of equipment and facilities to identify maintenance needs.
- Performed general repairs on plumbing, electrical, and HVAC systems.
- Assisted in maintaining safety standards and compliance with regulations.
- Utilized power tools and hand tools for repair tasks effectively.
- Operated heavy machinery (backhoe, forklift)
- Collaborated with team members to complete maintenance projects efficiently.
- Documented maintenance activities and reported issues to supervisors promptly.
- Participated in training sessions to enhance technical skills and knowledge.
- Supported emergency response efforts during facility outages or equipment failures.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
- Improved equipment functionality by conducting regular maintenance checks and repairs.
- Contributed to a safer work environment, promptly addressing any identified hazards or concerns.
- Collaborated with team members to complete larger repair projects efficiently.
- Reduced downtime by quickly diagnosing and resolving technical issues on machinery.
- Performed electrical and mechanical repairs of production equipment to minimize downtime.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Monitored and documented work performance in maintenance logs in compliance with company guidelines.
- Minimized production delays, responding swiftly to emergency breakdowns or unexpected malfunctions.
- Enhanced safety measures by performing routine inspections and identifying potential hazards.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Education
Associate of Science - Diesel Techonology
Midland College
Midland, TX05-2027
High School Diploma -
Seagraves High School
Seagraves, TX05-2024
Skills
- Client relationship building
- Workload management
- Deadline adherence
- Safety compliance
- Project management
- Scheduling
- Schedule management
- Equipment Repair
- Records coordination
- Estimations and quotes
- Marketing strategies
- Business development
- Customer retention strategies
- Contract bidding
- Material and equipment procurement
- Work inspections
- Billing control
- Quoting and estimating
- Time management
- Attention to detail
- Customer support
- Problem-solving
- Critical thinking
- Task prioritization
- Data analysis
- Multitasking and organization
- Client communication
Timeline
Maintenance Technician
City of Seagraves
05.2024 - 08.2024
Independent Contractor
Cutting No Corners Service Providers
03.2022 - 02.2025
Associate of Science - Diesel Techonology
Midland College
High School Diploma -
Seagraves High School