Enthusiastic and driven candidate with proven experience in fast-paced restaurant settings. Committed to providing friendly and professional service to customers to maintain consistent revenue.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Front of House Manager
Jon’s Grill
Fort Worth, TX
01.2022 - Current
Addressed guest concerns and resolved all issues to guests' satisfaction.
Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Performed cash handling activities and secured nightly bank deposits.
General Manager
Kintaro Ramen
Fort Worth, TX
01.2020 - 01.2022
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Implemented operational strategies and effectively built customer and employee loyalty.
Introduced new methods, practices, and systems to reduce turnaround time.
Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
Licensed Life Insurance Agent
Primerica
Fort Worth, TX
01.2020 - 01.2022
Provided coverage option information to assist clients in protecting assets.
Maintained high standards of customer service by building relationships with clients.
Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Explained advantages, features, and disadvantages of various policies to promote sale of plans, boosting overall sales
Dietary Manager
Healthcare Service Group
Fort Worth, TX
01.2018 - 01.2020
Monitored production to check safety, standardized production and appropriate portioning.
Interviewed, hired and trained dietary personnel to provide optimal service.
Visited with residents to inquire about satisfaction, quality and personal preferences.
Purchased food supplies for department according to budget limitations.
Kitchen Supervisor
Sodexo
Marshall, TX
01.2015 - 01.2018
Directed activities of team of skilled kitchen workers preparing and serving meals.
Developed kitchen staff through training, disciplinary action, and performance reviews.
Controlled food costs and managed inventory.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
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