Nicholas Coppolone
Rocky Point,New York
Summary
To secure a position where, through hard work, dedication, and a commitment to continuous learning, I will contribute positively and become a valuable asset to the organization.
Overview
33
33
years of professional experience
Work History
Field Service BBT3 Installer / Fiber Splicer
Altice USA / Optimum
01.2012 - Current
- Install and maintain broadband communication networks, ensuring optimal service reliability
- Conduct repairs and troubleshooting on various telecommunication equipment, enhancing service quality
- Deliver excellent customer service by addressing client concerns and ensuring proper functioning of installed services
Delivery Driver / Customer Service
Stop & Shop / Peapod
01.2008 - 01.2012
- Provided exceptional customer service during deliveries, ensuring customer satisfaction and building strong relationships
- Managed logistics and navigation to efficiently deliver groceries to customers in a timely manner
Dry Cleaner/Manager
Frank's Lake Grove Cleaners
01.1992 - 01.2012
- Managed daily operations and customer service at a busy dry cleaning establishment
- Supervised payroll and staffing to ensure efficient workflow and high-quality service
- Coordinated delivery services, ensuring timely and safe delivery of cleaned garments
- Trained staff in hazard material safety practices and compliance with safety regulations
Education
High School Diploma -
Smithtown High School West
Smithtown, New York06.1991
Completed Technical Courses -
BOCFS Technical School
Dix Hills, New York01.1991
Skills
- Proficient in power and hand tools
- Fiberoptic splicing techniques
- Wiring of phone and Ethernet cables
- Understanding of network infrastructure
- Problem-solving abilities
- Time management skills
- Customer service expertise
- Hazardous material handling and safety protocols
References
Available upon request.
Timeline
Field Service BBT3 Installer / Fiber Splicer
Altice USA / Optimum
01.2012 - Current
Delivery Driver / Customer Service
Stop & Shop / Peapod
01.2008 - 01.2012
Dry Cleaner/Manager
Frank's Lake Grove Cleaners
01.1992 - 01.2012
Completed Technical Courses -
BOCFS Technical School
High School Diploma -
Smithtown High School West
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