Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

MARIE CHARLES

Licensed Practical Nurse
Miami,United States

Summary

I am a highly skilled and compassionate nursing team member dedicated to delivering exceptional patient care by prioritizing patient satisfaction, safety, and wellness. I demonstrate a diligent and detail-oriented approach when addressing diverse patient needs. My clinical skills are impeccable, and I exercise sound judgment and a comforting bedside manner. Proficiency in tracking and documenting vital signs and other health indicators allows me to contribute to patient care and treatment team objectives, ultimately leading to enhanced patient outcomes. Throughout my tenure in hospital environments, I have demonstrated an aptitude for cultivating solid and empathetic relationships with patients and their families while delivering compassionate care. My strong task prioritization and organizational skills, as well as proven success in managing multiple priorities with a positive attitude, underscore my reliability and readiness to assume additional responsibilities in contributing to the achievement of team objectives.

Overview

12
12
years of professional experience
10
10
years of post-secondary education
1
1
Certification

Work History

Licensed Practical Nurse Supervisor

Five Star Senior Living
5 2023 - Current
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Used aseptic techniques to provide sterilized wound care and dressing applications.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Performed routine evaluations of each patient's status, needs, and preferences.
  • Delivered updates in patient status to charge nurse, recording changes in medical records.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
  • Documented accurate and complete patient information to address patient problems and expected outcomes.
  • Managed admissions, appointments, transfers, and discharges.
  • Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
  • Delivered emotional support to patients and families during challenging times.
  • Maintained medication room in full compliance with government and facility requirements.
  • Reviewed patient history to verify conditions and current medications.
  • Monitored patient health conditions to report changes to assigned physician.
  • Coordinated patient transfers to other facilities.
  • Evaluated and improved team member performance through coaching and training.
  • Oversaw medication passes and all direct patient care.
  • Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records
  • Implemented quality improvement initiatives that led to increased levels of patient satisfaction with their overall care experience at the facility.
  • Promoted a positive work environment through effective conflict resolution strategies among nursing staff members when necessary.
  • Conducted regular audits on patient files, ensuring all documentation was up-to-date and compliant with state and federal regulations.
  • Created an efficient shift handover process which improved continuity of care between nursing shifts.
  • Implemented strategies for managing challenging behaviors among residents, promoting positive interactions between staff members and individuals suffering from dementia.
  • Reduced staff turnover by fostering a supportive work environment that encouraged open communication and teamwork.
  • Created a safe and comfortable living environment for residents by closely monitoring their physical health and addressing any changes promptly.
  • Conducted regular assessments of each resident''s cognitive status, adjusting their care plans accordingly to provide the most appropriate level of support.
  • Served as a liaison between families and facility staff members, facilitating open lines of communication and addressing concerns in a timely manner.
  • Communicated effectively with family members on regular basis regarding care, issues and overall health of loved ones.

Experience Patient Care Technician

University of Miami Hospital
2023.01 - 2023.06
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Assisting patients in dressing or undressing, bathing, and eating, and collecting noninvasive body fluid specimens and gathers vital signs
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Providing patients with personal hygiene by giving bedpans, urinals, baths, backrubs, shampoos, and shaves, and assisting with showers
  • Assisting with meals and feeds patients, ambulates, turns, and positions patients, and provides fresh water and nourishment between meals.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Maintaining safe, clean, and attractive environment for patients
  • Maintaining safety for patients that are in high Fall Risk and that are disorienting.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Collected and transported specimens to prepare for lab testing.
  • Organized and replenished unit supplies to maintain team readiness for expected demands.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Contributed to team meetings, offering insights on patient care improvements based on direct observations.

Patient Care Technician

Cleveland Clinic
2021.01 - Current
  • Assisting in providing Oncology patients with nutritional needs as per physician orders also helps patients with tray setup and feeding
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Organizes and prioritizes workload by determining order of important task to be performed and within agreed upon time frame
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
  • Record changes from prior measurement and communicates appropriately
  • Assisting patients with activities of daily living, including dressing, bathing, and hygiene needs
  • Provides adjunct care by administering enemas, non-sterile dressings, ice packs, or heat treatments.
  • Discloses and records all pertinent information regarding all patients ‘conditions to appropriate nursing staff
  • Attentive and alert when receiving instructions and follows through work with minimum guidance and supervision
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Enhanced patient comfort by providing compassionate bedside care and support.

Nurse Extern

HCA Aventura hospital
2022.02 - 2023.03
  • Maintained continuity of care by communicating changes in patient condition with physicians, family members, and other care team members.
  • Monitored and recorded patients’ vital signs while accurately and promptly noting changes related to their overall wellness and health
  • Monitored and documented patient intake and output levels and reported concerns to care team.
  • Interviewed patients to obtain medical and biometric information and provide physicians with data necessary to develop plans of care.
  • Organizes and prioritizes workload by determining order of task's importance to be performed and agreed upon time frame
  • Discloses and records all pertinent information regarding all patients conditions to appropriate nursing staff
  • Assessed patients and assisted in devising treatment methods designed to reduce pain and discomfort.
  • Attentive and alert when receiving instructions and follows through work with minimum guidance and supervision
  • Performed emergency medical procedures, such as basic cardiac life support (BLS) advanced cardiac life support (ACLS)
  • Provided empathetic care and support services to patients, patients families and nursing units to ensure continuity of care.

Home Health Aide

Self-Employed
2019.07 - 2020.12
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Followed nutritional plans to prepare optimal meals.
  • Assisted disabled clients to support independence and well-being.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Provided transportation and appointments management.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Assisted with end-of-life care.
  • Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.

Clerk

Marco-Destin Inc
2019.06 - 2020.07
  • Sorted documents and maintained organized filing process.
  • Entered numerical data into databases with speed and accuracy using 10-key pad.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Completed data entry tasks with accuracy and efficiency.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Developed data entry policies and procedures in compliance with company standards.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Updated and maintained customer information, documents and records.
  • Managed documents by organizing forms, making photocopies, filing records, preparing correspondence, and creating reports.
  • Followed data entry protocols, rules and regulations.

Teller Associate

Wells Fargo Bank, N.A.
2016.07 - 2018.11
  • Focus with experience managed complex transactions across multiple systems Ability to interact with integrity and professionalism with customers and team members Strong mathematics skills to count and managed large amount of cash
  • Day to day operations of extensive cash handling experience
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss Customer service focus with experience actively listening, eliciting information, comprehending customer issues/needs, and recommending solutions
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Educated customers on use of banking website and mobile apps.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Processed customer transactions promptly, minimizing wait times.

Sales Supervisor

Victoria's Secret
2012.11 - 2016.07
  • Created and implemented employee monthly action plans to increase sales and customer loyalty.
  • Increased store's profitability by re-merchandising inventory with attractive, eye-catching window and floor displays.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Counted cash register drawers at beginning and end of each shift to prepare bank deposits.
  • Maintained sales staff by selecting, orienting and training full-time and part-time employees.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Drove significant increase in cross-selling success by training staff on effective techniques and product knowledge.

Education

Associate of Arts And Sciences - Accounting Technician

Broward College
Davie, FL
2014.07 - 2019.12

License Practical Nurse - Nursing

HCI College
Fort Lauderdale, FL
2020.05 - Current

Associate of Science - Nursing Science

Galen College of Nursing
Louisville, KY
2001.05 -

Skills

Patient Care Coordination

Languages

French
Native or Bilingual
creole
Native or Bilingual

Certification

ALF CORE Training

Timeline

ALF CORE Training

2023-03

Experience Patient Care Technician

University of Miami Hospital
2023.01 - 2023.06

Nurse Extern

HCA Aventura hospital
2022.02 - 2023.03

Patient Care Technician

Cleveland Clinic
2021.01 - Current

License Practical Nurse - Nursing

HCI College
2020.05 - Current

Home Health Aide

Self-Employed
2019.07 - 2020.12

Clerk

Marco-Destin Inc
2019.06 - 2020.07

Teller Associate

Wells Fargo Bank, N.A.
2016.07 - 2018.11

Associate of Arts And Sciences - Accounting Technician

Broward College
2014.07 - 2019.12

Sales Supervisor

Victoria's Secret
2012.11 - 2016.07

Associate of Science - Nursing Science

Galen College of Nursing
2001.05 -

Licensed Practical Nurse Supervisor

Five Star Senior Living
5 2023 - Current
MARIE CHARLESLicensed Practical Nurse