Summary
Overview
Work History
Education
Skills
Timeline
Generic

Da'dreon Nelson

Lansing,MI

Summary

Motivated and reliable professional with experience in fast food, cleaning, and nursing, as well as management roles. Skilled in providing exceptional customer service, maintaining high standards of cleanliness, and leading teams to achieve operational goals. Known for attention to detail, strong communication, and the ability to adapt quickly in fast-paced environments. Seeking to contribute my diverse skill set and leadership abilities to a dynamic team. Results-driven Manager with proven ownership and initiative. Strong work ethic combined with a commitment to exceeding company goals. Expertise in fostering productive relationships and developing teams in fast-paced environments. Track record of success in achieving objectives and enhancing team performance.

Overview

8
8
years of professional experience

Work History

Cleaner

JBM INK
Missouri City, MT
12.2022 - 06.2025
  • Operated industrial cleaning equipment for efficient facility maintenance.
  • Executed daily cleaning schedules to ensure hygienic environments in various settings.
  • Trained new staff on safety protocols and effective cleaning techniques.
  • Inspected work areas for cleanliness, reporting issues to management promptly.
  • Implemented improved cleaning procedures, enhancing overall operational efficiency.
  • Coordinated with team members to optimize workflow and task assignments.
  • Maintained inventory of cleaning supplies, ensuring availability and cost-effectiveness.
  • Monitored compliance with health and safety regulations during all cleaning operations.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.

Assistant Manager

Wingstop
Missouri City, MT
12.2024 - 04.2025
  • supervised team members to ensure efficient service during peak hours.
  • Trained new employees on proper food handling and safety procedures.
  • Coordinated inventory management to maintain stock levels and minimize waste.
  • Implemented streamlined processes for order preparation, enhancing speed of service.
  • Streamlined operational processes to enhance team productivity and service delivery.
  • Assisted in training new staff, fostering a collaborative and efficient work environment.
  • Coordinated scheduling and task allocation to ensure project deadlines are met consistently.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Warehouse Worker

Amazon
Missouri City, MT
07.2022 - 12.2023
  • Ensured safety protocols were followed at all times while operating machinery.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Processed returns of defective merchandise as required.
  • Completed paperwork related to order picking tasks accurately and promptly.
  • Stacked cartons on pallets according to size and weight specifications.
  • Provided assistance in maintaining a clean working environment within the warehouse.
  • Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.
  • Utilized scanning equipment for picking, packing and shipping orders.
  • Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
  • Ensured that all safety regulations were followed while performing work duties.

DSP

ROI
Kalamazoo, MI
09.2019 - 03.2022
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Instructed family members on how to provide bedside care.
  • Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
  • Helped clients get in and out of beds and wheelchairs.
  • Recorded client status progress and challenges in logbooks and reports.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.

Manager

McDonald's
Kalamazoo, MI
01.2017 - 03.2022
  • Maintained accurate financial records, such as sales receipts and invoices.
  • Conducted regular performance reviews with staff members providing constructive feedback.
  • Managed team of 10-15 employees in fast-paced environment.
  • Scheduled shifts for staff members based on weekly forecasts.
  • Ensured compliance with all local health regulations related to food safety.
  • Supervised stock levels of kitchen ingredients ensuring freshness of food served.
  • Implemented cost saving initiatives within the store budget guidelines.
  • Adhered to company policies and procedures while enforcing them among all employees.
  • Resolved customer complaints in a timely manner while maintaining excellent customer relations.
  • Established systems for tracking employee attendance and punctuality records.
  • Regularly inspected restaurant premises to ensure cleanliness standards were met.
  • Trained new employees on food preparation, cash handling, and customer service techniques.
  • Responsible for interviewing, hiring and training new employees.
  • Performed administrative duties such as payroll processing, bookkeeping tasks.Oversaw daily operations and ensured compliance with health and safety regulations.
  • Trained and mentored team members to enhance service quality and operational efficiency.
  • Developed scheduling strategies to optimize labor costs and improve productivity.
  • Implemented inventory management practices, reducing waste and increasing cost-effectiveness.
  • Analyzed customer feedback to drive improvements in service delivery and menu offerings.

Education

High School Diploma -

Kalamazoo Academy High School
Kalamazoo, MI
05-2020

Skills

  • Industrial cleaning
  • Safety protocols
  • Inventory management
  • Team coordination
  • Time management
  • Deep cleaning
  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Workload management
  • Conflict resolution
  • Hygiene compliance
  • Schedule flexibility
  • Restroom sanitation

Timeline

Assistant Manager

Wingstop
12.2024 - 04.2025

Cleaner

JBM INK
12.2022 - 06.2025

Warehouse Worker

Amazon
07.2022 - 12.2023

DSP

ROI
09.2019 - 03.2022

Manager

McDonald's
01.2017 - 03.2022

High School Diploma -

Kalamazoo Academy High School

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Da'dreon Nelson