Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Dadrian Washington

Amarillo,TX

Summary

Dynamic sales professional with a proven track record at Burlington, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through tailored product recommendations and efficient transaction processing. Skilled in problem-solving and time management, consistently achieving sales goals while maintaining a welcoming shopping environment.

Overview

3
3
years of professional experience

Work History

Sales Associate

Burlington
07.2025 - Current
  • Assisted customers with product selection, enhancing overall shopping experience.
  • Maintained cleanliness and organization of sales floor, ensuring appealing merchandise display.
  • Processed transactions efficiently using point-of-sale system, minimizing wait times for customers.
  • Engaged with customers to identify needs and provide tailored product recommendations.
  • Participated in team training sessions, learning best practices for sales techniques and customer service.
  • Collaborated with team members to achieve daily sales goals and improve store performance.
  • Monitored inventory levels, reporting discrepancies to management for timely restocking decisions.
  • Developed knowledge of product features and promotions to effectively communicate benefits to customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Cashier

Buccee's
10.2024 - 06.2025
  • Processed customer transactions efficiently, ensuring accurate handling of cash and credit payments.
  • Assisted customers with inquiries, providing prompt and friendly service to enhance satisfaction.
  • Maintained cleanliness and organization of checkout area, contributing to a positive shopping environment.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Operated point-of-sale systems, accurately scanning items and applying discounts as needed.
  • Resolved customer complaints promptly, maintaining professionalism in high-pressure situations.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.

Front End Associate

Sam's Club
11.2022 - 11.2024
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized merchandise displays, ensuring product availability and visibility.
  • Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
  • Collaborated with team members to meet daily sales goals and customer satisfaction targets.
  • Trained new associates on store policies and procedures, promoting a cohesive work environment.
  • Monitored inventory levels, facilitating timely restocking of products to prevent shortages.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty.
  • Participated in promotional events, contributing to increased foot traffic and sales engagement.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Restocked and organized merchandise in front lanes.
  • Replaced merchandise stock throughout check-out lines and end-cap displays.
  • Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Performed carry-out and order preparation for pick-up services by packaging, transporting, and loading customer purchases.
  • Developed reusable code libraries to expedite future projects while maintaining consistent design elements.

Education

Associate of Arts -

Amarillo College
Amarillo, TX

High School Diploma -

Amarillo High
Amarillo, TX
06-2016

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Timeline

Sales Associate

Burlington
07.2025 - Current

Cashier

Buccee's
10.2024 - 06.2025

Front End Associate

Sam's Club
11.2022 - 11.2024

Associate of Arts -

Amarillo College

High School Diploma -

Amarillo High

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Dadrian Washington