Daegan “Grey” Shockley
Greenwood ,Indiana
Summary
Dynamic Barista with proven expertise in beverage preparation and a knack for creating a welcoming atmosphere, honed at Starbucks. Excelled in team collaboration and customer engagement, boosting sales through personalized service. Skilled in espresso machine operation and maintaining cleanliness, consistently achieving high customer satisfaction scores.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
08.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Education
Highschool Diploma -
Greenwood Community High School
Greenwood, IN05.2022
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Adaptive and creative
- Order Taking
- Cash Register Operation
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- Menu Memorization
Timeline
Barista
Starbucks
08.2022 - Current
Highschool Diploma -
Greenwood Community High School
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