Summary
Overview
Work History
Education
Skills
Writing (Novels)
Languages
Timeline
Generic

Daein Kim

San Jose,CA

Summary

Dynamic and results-oriented professional with a proven track record in educational and customer service roles. Excelled in various customer service and educational roles by customer satisfaction and flexible teaching methods. Skilled in developing effective lesson plans and curricula, along with research and developmental work.

Overview

6
6
years of professional experience

Work History

Tutor

Self-Employed
02.2020 - 07.2024

- Helped devise and craft lesson plans for various students from diverse backgrounds to succeed in their academic endeavors.

- Taught subjects ranging from English to various fields of history, such as AP Worlds and AP US History, shifting attention appropriately to teach different students effectively on a daily basis.

- Crafted various study guides, documents, and curricula to help match students to appropriate lessons to ensure success.

- Consistently devised better methods and lesson plans to improve lesson plans as students moved into senior grades.

- Managed students as young as ten years old to as old as nineteen years old.

- AP Students have scored at least a 4 in all their subjects for past three years.

Barista/Assistant Manager

Teazone
06.2019 - 04.2024

- Assisted with contacting patrons and connecting with local schools for promotions and community events for the store.

- Managed the social media accounts of the store and provided consistent outreach engagements to gather interest and awareness for the business.

- Worked with a small team to ensure quality control and effort within the store, ensuring exceptional customer service.

Intern/Research Intern

Committee to Bridge the Gap
01.2019 - 07.2019

- Researched and developed various presentations and papers on nuclear waste and cleanup to illuminate various issues surrounding said topics for the general public.

- Worked closely with agencies such as the EPA and foreign companies based in France and Germany about nuclear storage, nuclear safety, and environmental issues stemming from nuclear waste.

- Reviewed Environmental Impact Reports released by various agencies and organizations, closely cross-examining them with surveys and tests carried out by the Committee to Bridge the Gap team.

- Helped develop and edit the final report about the Hunter's Point clean-up that shed light on problems about the endeavor.

- Assisted with the presentation and community outreach over the report, along with various public surveys and questionnaires to ensure transparency.

Cashier/Runner

Din Tai Fung
06.2018 - 03.2019

- Worked without issues in a high intensity environment that consisted of thousands of guests and hundreds of orders, in-house and phone, on a daily basis.

- Answered phone calls and addressed guests that had questions or orders.

- Utilized numerous tablets and programs to ensure a steady influx of phone orders and deliveries, averaging around one hundred per shift.

- Greeted guests on a constant basis, answering any complaints or questions with a positive outlook.

- Rotated in between roles prior to promotion to runner, filling in positions such as greeter, busser, and barista.

- No absences, was promoted within 3 months of employment.

Education

Bachelor of Arts - History/Legal Studies

UC Santa Cruz
Santa Cruz

Skills

  • Reading Comprehension
  • Learning techniques
  • Progress Reporting
  • Group tutoring
  • Records Management
  • Skills Development
  • Guest Relations
  • Customer Service

Writing (Novels)

- Wrote a 500,000 word novel as a hobby regarding alternate history. 

Languages

Korean
English

Timeline

Tutor

Self-Employed
02.2020 - 07.2024

Barista/Assistant Manager

Teazone
06.2019 - 04.2024

Intern/Research Intern

Committee to Bridge the Gap
01.2019 - 07.2019

Cashier/Runner

Din Tai Fung
06.2018 - 03.2019

Bachelor of Arts - History/Legal Studies

UC Santa Cruz
Daein Kim