Daeisha Cureton
Washington,DC
Summary
Results-oriented professional with a strong focus on operational excellence and strategic growth, adept in data-driven business analysis and team collaboration. Proven leadership in administration has led to significant enhancements in service delivery and efficiency improvements. Core competencies include stakeholder engagement and process optimization, driving impactful organizational outcomes.
Overview
10
10
years of professional experience
Work History
Junior Case Management Analyst
Intellibridge
Springfield, VA
07.2023 - Current
- Receive and review incoming cases or requests for assistance, ensuring all necessary information is provided and accurately recorded
- Enter case details into the case management system, maintaining accurate and up-to-date records of each case's status, progress, and resolution
- Analyze case data to identify trends, patterns and potential areas for improvement
- Use analytical tools and techniques to assess case information and draw insights
- Assist in resolving case-related issues or challenges by identifying root causes, proposing solutions, and coordinating with relevant parties to implement corrective actions
Document Manager
Chenega
Washington, DC
12.2019 - Current
- Streamline document managing by scanning documents, filing electronic files, and transferring folders to personnel records centers to facilitate document saving and sharing
- Accomplish human resource objectives by training 8 new hires on data entry procedures, communicating job expectations, and reviewing job contributions to achieve an efficient workforce
- Direct document processes by reviewing files, records, and critical information to confirm accuracy while ensuring compliance with department policies and procedures
- Provide exceptional administrative support by organizing office procedures, controlling correspondence, designing filing systems, and reviewing supply requisitions to sustain optimal office operations
Congressional Liaison Representative
Precise Info Systems and Professional Services
Washington, DC
01.2017 - 12.2019
- Cultivated working relationships with Congressional staffers, the United States Senate, and House of Representatives by providing exceptional administrative support, managing emails, and processing Presidential Letters of Appreciation requests
- Delivered top-notch executive support by managing Outlook calendars, scheduling meetings, arranging logistics, handling email communications, and coordinating financial transactions
- Launched training programs for 5 employees on multiple computer software systems to instill learning objectives for optimal workforce efficiency
Senior Administrative Assistant
EPIQ Systems
Washington, DC
09.2014 - 01.2017
- Maximized two directors' time by managing the calendar, organizing visitor meetings, booking travel arrangements, transcribing meeting minutes, and assisting in preparing the annual budget to promote organizational efficiency
- Performed administrative tasks that facilitated the CEO's ability to effectively lead the organization, including assisting with special projects, planning public relationship initiatives, and spearheading business development events
- Managed office operations by generating communication reports, recording meeting minutes, performing calendar management, and assisting senior team members in enhancing organizational efficiency
- Oversaw contractor's performance while nurturing relationships with outside vendors to ensure work was completed per specifications and within time constraints
Education
Project Management Training Certificate -
University of the District of Columbia
Washington, DC12.2024
Information Technology Training Certificate -
University of the District of Columbia
Washington, DC02.2022
High School Diploma -
Howard D. Woodson SHS
Washington06-2007
Skills
- Leadership in Administration
- Strategic Business Growth
- Stakeholder Engagement
- Customer Service Proficiency
- Confidential Data Management
- Effective Team Collaboration
- Talent Management Expertise
- Operational Reporting Management
- Operational Efficiency Enhancement
- Effective Decision-Making
- Consistent Accountability
- Service Delivery Optimization
- Effective Communication
- Project Oversight
- Ethical Decision-Making
- Strong Ethical Standards
- Data-Driven Business Analysis
- Organizational Growth Strategies
- Business Case Analysis
- Comprehensive Policy Evaluation
- Data-Driven Insights
- Effective Verbal Communication
- Prioritization and Time Management
- Business Analytics Proficiency
Core Expertise
- Administrative Leadership
- Business Development
- Stakeholder Management
- Customer Relations Skills
- Data Confidentiality
- Teamwork & Collaboration
- Human Resources Management
- Patients Satisfaction
- Management Reporting
- Process Improvement
- Critical Thinking & Problem-Solving
- Accountability & Dependability
- Customer Service Delivery
- Budget Management
- Interpersonal & Communication Skills
- Project Coordination
- Ethical Judgment & Decision-Making
- Integrity & Professionalism
Timeline
Junior Case Management Analyst
Intellibridge
07.2023 - Current
Document Manager
Chenega
12.2019 - Current
Congressional Liaison Representative
Precise Info Systems and Professional Services
01.2017 - 12.2019
Senior Administrative Assistant
EPIQ Systems
09.2014 - 01.2017
Project Management Training Certificate -
University of the District of Columbia
Information Technology Training Certificate -
University of the District of Columbia
High School Diploma -
Howard D. Woodson SHS
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