Daeisha Robinson
Chicago,IL
Summary
Knowledgeable lab technician with solid foundation in laboratory analysis and hands-on experience in conducting precise tests and procedures. Demonstrated success in maintaining high standards of accuracy and compliance with safety regulations. Proven ability to utilize analytical techniques and problem-solving skills to deliver reliable results.
Overview
8
8
years of professional experience
Work History
Lab Technician
Northwestern Memorial Hospital
Chicago, Illinois
02.2022 - Current
- Receive and accurately enter specimens into the Laboratory Information System (LIS), maintaining complete and accurate information.
- Verify specimen type, container, and volume requirements and distribute specimens to the correct testing area.
- Communicate specimen rejections and critical/notifiable results to clinical personnel and complete required documentation.
- Input, retrieve, and document laboratory results through laboratory and hospital computer systems.
- Register specimen drop-offs and maintain accurate data entry for external sources, including home health services.
- Identified and troubleshot specimen, system, and workflow issues; escalated issues to supervisors, managers, or pathologists.
- Use Epic to log and track pathology slide material for second-opinion requests and document returned material.
- Conducted waived testing under CLS guidance, ensuring adherence to established procedures and quality standards to meet clinical needs. under CLS direction while following established procedures and quality requirements.
Medical Care Technician
CSL Plasma
Chicago, Illinois
05.2021 - 02.2022
- Conducted registration, intake, screening, and electronic data entry, ensuring accuracy of patient records.
- Assisted patients and staff by addressing routine inquiries and streamlining front-office workflows.
- Answer phone calls, emails, and patient messages through an online patient portal and route requests appropriately.
- Follow established procedures, OSHA requirements, and safety standards while working with sensitive information.
- Maintained inventory records and coordinated deliveries.
Phlebotomy/Lab Technician
Grifols Plasmacare Inc.
Chicago, USA
08.2019 - 02.2021
- Operated automated plasmapheresis equipment, identifying and documenting exceptions to ensure compliance with operational standards.
- Set up, disconnected, disposed of, and maintained equipment to support lab efficiency and safety protocols.
- Documented procedures and followed troubleshooting and escalation processes.
- Adhered to FDA, OSHA, CLIA, cGMP, and internal standard operating procedures to ensure compliance and safety.
- Collected and documented sensitive patient information accurately to uphold data integrity and confidentiality.
Patient Care Specialist
Grifols Plasmacare Inc.
Chicago, USA
08.2018 - 02.2021
- Maintained accurate patient records in computer systems, ensuring compliance with established guidelines.
- Processed, labeled, tracked, and documented specimens while maintaining data accuracy and quality requirements.
- Monitored equipment and reported operational issues to leadership, contributing to a safer working environment.
- Communicated with multiple service areas to maintain accurate documentation and efficient workflows.
- Adhered to laboratory and regulatory procedures for handling sensitive biological materials, ensuring safety and compliance.
Education
Certificate - Dialysis/ Phlebotomy
Midwestern Career College
Chicago, IL11-2019
High School Diploma -
Walter Reuther Central High School
Kenosha, WI06-2011
Skills
- Epic & LIS management
- Hospital systems
- Patient portals
- Quality assurance
- Fluid analysis
- Compliance
- Medical Terminology
- Plasma Processing
- Data recording
- Quality standards
- Issue Escalation & Resolution
- System Documentation
- Equipment maintenance
- Microsoft Office
- Equipment maintenance
- WASP Copan
- Laboratory Information System
Timeline
Lab Technician
Northwestern Memorial Hospital
02.2022 - Current
Medical Care Technician
CSL Plasma
05.2021 - 02.2022
Phlebotomy/Lab Technician
Grifols Plasmacare Inc.
08.2019 - 02.2021
Patient Care Specialist
Grifols Plasmacare Inc.
08.2018 - 02.2021
Certificate - Dialysis/ Phlebotomy
Midwestern Career College
High School Diploma -
Walter Reuther Central High School