Daejah McKay
Tamarac,Florida
Summary
Flexible hard worker ready to learn and contribute to team success. I am a dedicated employee known for punctuality and being very detailed in the efficiency of my work.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Emergency Medical Technician
Tender Care, PPEC
Fort Lauderdale, FL
03.2024 - Current
- Serve as a medical escort during transportation to and from the PPEC center.
- Assist with direct patient care under the direction of the nursing staff.
- Maintain appropriate infection control techniques per Pedi Pec policies.
- Document all care information concisely, accurately and completely, in a timely manner, in the appropriate format, and on the appropriate forms, per Pedi Pec policies.
Patient Logistics Specialist
HCA Healthcare
Ft Lauderdale, Florida
08.2021 - 05.2023
- Provide timely response to phone calls demonstrating good customer service skills
- Gathered information for clinicians to initiate assessments
- Located available resources and coordinated information to support patient disposition
- Tracked and reported on all key indicators related to calls, assessments, and admissions.
Patient Engagement Specialist
Mydayda
Pompano Beach, FL
04.2021 - 08.2021
- Established and maintained customer relationships to optimize potential for growth
- Proactively engage clients' patients and facilitate patient onboarding to the Mydayda platform
- Out of state travel to Train clients' patients to use Mydayda app and devices
- Performed regular patient check-ins
- Instructed, counseled, and guided staff and clinicians on use of Mydayda app, portal, and devices
- Performed data entry, as needed.
Contact Tracer
Department of
Miami, Florida
01.2021 - 04.2021
- COVID-19 Contact, Interviews cases to establish the case history
- Records and establishes the description and timeline of onset of symptoms and interviews case to determine all possibly exposed individuals
- Explained information and recommendations regarding isolation, quarantine and disease clearance
- Answered calls involved with contact tracing duties related to quarantine and monitoring of contacts.
Senior Clerk
Department of Health
Miami, FL
08.2020 - 01.2021
- Take phone calls received into the Department of Health related to Covid-19 to relay patient test results and provide the necessary steps for self-isolation and recovery should the patient test positive for COVID-19
- Utilize CDC guidelines to relay information regarding COVID-19 to business owners
- Organize and rename very important patient files such as Investigation forms, results, and doctors notes related to COVID -19 into the Merlin system.
Operations Intern
I-Kare Treatment Center
West Palm Beach, FL
11.2019 - 03.2020
- Facilitated multiple group therapy sessions for substance abuse patient
- Coordinated intake orientations for newly admitted patients
- Conducted urinary assessments of all patients in the facility to test for any prohibited substances
- Entered patient information and test results into emergency medical records.
Client Services Intern
Infinity Behavioral Health
Fort Lauderdale, FL
03.2019 - 09.2019
- Reviewed and completed all pending items as well as collections action items
- Prepared Monthly Reports, including analysis for review by Management and clients
- Reviewed patient's verifications of benefits documents to verify all information was requirements were met
- Prepared patient updates using Collaborate MD to pull the patient's medical billing and claims history
- Maintained in network contracts with facilities and payers.
Field Operations Intern|
Aids Healthcare Foundation, AHF
Fort Lauderdale, FL
11.2018 - 04.2019
- Served as a local contact for past and prospective participants
- Assisted AHF staff with administrative duties related to the Florida AIDS Walk including donation Processing, collateral distribution targeted South Florida communities, responding to e-mail Inquiries and providing front-line support to prospective and registered participants
- Planned, creatively and financially to properly execute creating a parade float for the Ft Lauderdale pride parade.
Education
Firefighter Certifications and Licenses -
Barry University Fire Academy
11.2023
Emergency Medical Technician -
Health Care Institute College
04-2023
Bachelor of Science in Health Services Administration, Business Administration -
Florida Atlantic University
06-2020
Skills
- Problem Solving
- Salesforce
- NPPES NPI registry
- Fluent With Collabrate MD and KIPU (EMR), and Merlin
- Coordinating Transportation
- Decision Making
- Progress Tracking
- Work Delegation and Tracking
- Patient Transport
- Emergency Management
- Patient Stabilization
- Vital signs monitoring
- Direct Patient Care
- Respiratory assessment
- Pediatric Advanced Life Support
Certification
- Licensed Emergency Medical Technician - 2023
- Firefighter Certificate of Compliance - 2023
- BLS Provider (American Heart Association) - 2023
Timeline
Emergency Medical Technician
Tender Care, PPEC
03.2024 - Current
Patient Logistics Specialist
HCA Healthcare
08.2021 - 05.2023
Patient Engagement Specialist
Mydayda
04.2021 - 08.2021
Contact Tracer
Department of
01.2021 - 04.2021
Senior Clerk
Department of Health
08.2020 - 01.2021
Operations Intern
I-Kare Treatment Center
11.2019 - 03.2020
Client Services Intern
Infinity Behavioral Health
03.2019 - 09.2019
Field Operations Intern|
Aids Healthcare Foundation, AHF
11.2018 - 04.2019
Firefighter Certifications and Licenses -
Barry University Fire Academy
Emergency Medical Technician -
Health Care Institute College
Bachelor of Science in Health Services Administration, Business Administration -
Florida Atlantic University
- Licensed Emergency Medical Technician - 2023
- Firefighter Certificate of Compliance - 2023
- BLS Provider (American Heart Association) - 2023
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