Daejahnae Carter
Summary
Dedicated to operations and customer service professional with 10+ years of experience in leadership, team supervision, and high-volume service environments. Results-driven professional with a track record of improving processes, supporting cross-functional teams, and delivering measurable outcomes. Known for initiative, accountability, and the ability to adapt quickly in fast-paced environments. Proven ability to manage workflows, train teams, maintain compliance standards, and deliver exceptional customer experiences. Recognized for reliability and operational efficiency. Experienced in community outreach and operations management, with a proven track record of enhancing engagement and support initiatives.
Overview
12
12
years of professional experience
2020
2020
years of post-secondary education
Work History
Volunteer member
Junior League Of Las Vegas
Las Vegas
09.2025 - Current
- Coordinated community outreach programs to enhance engagement and support initiatives, resulting in increased local participation.
- Collaborated with a team of members to support community-based initiatives and fundraising events
- Assisted in planning and executing events serving local families and nonprofit partners
- Contributed to project coordination, outreach, and volunteer engagement efforts
- Developed leadership, organizational, and communication skills through active committee participation
Supervisor
Starbucks
Las Vegas
05.2020 - Current
- Led daily operations by managing team schedules and ensuring adherence to high-quality service standards.
- Trained and mentored staff on product knowledge and customer engagement techniques, enhancing overall team performance.
- Implemented inventory management practices to optimize stock levels, reducing waste and improving supply efficiency.
- Collaborated with management to develop and execute promotional strategies, driving sales and customer engagement initiatives.
- Assisted in resolving customer complaints promptly, contributing to a positive customer experience and loyalty.
- Collaborated with other departments to coordinate workflow processes between teams.
- Trained new employees on company policies and procedures.
- Developed strategies to improve team performance and productivity.
- Implemented new operational procedures, increasing efficiency.
- Led cross-functional team of up to 10 to streamline event operations, increasing the customer experience by 12%.
Caregiver
Henderson family
Las Vegas
12.2013 - Current
- Assisted clients with daily living activities, ensuring comfort and safety in their home
- Developed personalized care plans in collaboration with families, addressing individual needs and preferences.
- Implemented safety protocols and maintained a clean environment, contributing to overall client well-being.
- Fostered positive relationships with clients and families, promoting trust and open communication in caregiving.
Clerical internship
Station Casinos
Las Vegas
04.2020 - 08.2020
- Streamlined office processes by organizing and maintaining physical filing systems, enhancing accessibility and efficiency.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Updated and maintained databases with current information.
Student Cafeteria Worker
Clark County Public Schools
Las Vegas
08.2014 - 05.2019
- Prepared and served nutritious meals, ensuring compliance with health and safety standards for student satisfaction.
- Assisted in maintaining cleanliness and organization of cafeteria environments, contributing to a safe dining experience.
- Stocked inventory and assisted in food preparation, optimizing workflow and reducing service times for students.
Education
Green Valley High School
Henderson, NVSkills
- Team leadership
- Volunteer engagement
- Adaptability
- Community outreach
- Performance enhancement
- Training and mentoring
- Operations management
- Cash Handling & Financial Accuracy
- Inventory Management
- Food Safety & Compliance
- Administrative Support
- Training & Staff Development
- Time Management
- Conflict Resolution
Languages
Spanish
Limited
References
References available upon request.
Timeline
Volunteer member
Junior League Of Las Vegas
09.2025 - Current
Supervisor
Starbucks
05.2020 - Current
Clerical internship
Station Casinos
04.2020 - 08.2020
Student Cafeteria Worker
Clark County Public Schools
08.2014 - 05.2019
Caregiver
Henderson family
12.2013 - Current
Green Valley High School